Judicial footprints at the foot of Tianshan Mountain -- a record of the two-level courts of Yili Prefecture in Xinjiang promoting the healthy development of tourism in their jurisdiction

2022-08-12

ILI, Xinjiang, is in the tourist season, attracting many tourists to visit the beautiful scenery of "Jiangnan beyond the Great Wall". The Ili Kazak Autonomous Prefecture Branch of the higher people's Court of Xinjiang Uygur Autonomous Region followed up the overall situation of tourism development and deployed to protect the healthy development of tourism. Hong Liu, Secretary of the Party group and vice president of the hospital, told the reporter happily: "with the boom of tourism in the summer of this year, 32 cases have been accepted by the tourism circuit courts sent by the two courts so far, and 29 cases have been successfully resolved." Quickly adjust the dispute over the check-out of the B & B, so that tourists can travel comfortably. "Thanks to the help of the judges, the problem has been solved for me so quickly. Now I can start my grassland journey happily!" Ms. Liu, a tourist from Jiangsu, thanked Hu Chuanhai, judge of narati Tourism Circuit Court of Xinyuan County People's court, after receiving a refund of 2698 yuan for the homestay. On July 13, Ms. Liu booked the tourist homestay in Nalati scenic area of Xinyuan County, Ili through the network platform. Upon arrival, she found that the online publicity did not match the actual situation, and wanted to check out but was refused. She dialed the number on the judicial convenience contact card of the court, and Hu Chuanhai immediately went to the mediation. Hu Chuanhai understands the problems reflected by Ms. Liu in detail. There is a gap between the actual situation of the B & B and the publicity content. He immediately contacted the network platform to explain the reason according to the facts. The network platform finally agreed to refund all the house money of Ms. Liu, and said that it would strengthen the audit in the future to prevent such incidents. After the dispute was resolved, Hu Chuanhai, together with the relevant departments, carried out legal education on the guesthouse involved and ordered the person in charge of the guesthouse to rectify immediately. Subsequently, she helped Ms. Liu to contact a satisfactory homestay. "In case of travel related disputes, tourists all hope to be dealt with quickly. We implement the '110' judicial service mode. As long as we make a phone call, we can mediate at the first time, so as to facilitate tourists to protect their rights nearby." Hu Chuanhai said. "We have set up a tour court case handling point in Nalati scenic area, set up a legal consultation machine, placed a convenient contact card, opened an online 'judge mailbox', and pushed tour case handling promotion by relying on new media platforms such as Tiktok, so that travel related disputes can be resolved quickly." Sheng An'an, vice president of the filing court of Xinyuan court, introduced to the reporter. The reporter learned that in line with the goal of protecting the healthy development of tourism, the two-level courts of Yili Prefecture have set up 14 tourism circuit courts in scenic spots above 4A level, and actively expanded the judicial service modes of "tourism + 110 mediation hotline", "tourism + mobile case handling points" and "Tourism + science and technology circuit courts"; We will establish a green channel of "fast legislation, fast trial, fast conclusion and fast execution", and use hard core services to promote the "shift and speed up" of civil justice. Once a travel related dispute occurs, it can be accepted, mediated and delivered as soon as possible. If the mediation fails, the summary procedure shall be applied to conclude the case in a timely manner to realize the conclusion of the case. The quick settlement of horse trade disputes enables merchants to operate with peace of mind. The fast and low-cost dispute resolution method of the travel circuit court not only brings convenience to tourists, but also provides high-quality judicial services for local merchants and people of all ethnic groups. "I haven't got the money back. I haven't slept well for several days. The problem is finally solved!" AI, a villager of kalaoyi village, Nalati Town, was happy to see his dispute resolved. On July 26, AI bought a riding horse somewhere in the sand of narati town and planned to

Edit:Wei Li Bin    Responsible editor:Yin Bing

Source:People's Court Journal

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