Xinjiang Yili military sub district ensures the implementation of the policy of benefiting the army and soldiers—— Do practical things well and warm the hearts of soldiers ■ Zi Hao, Liu Zhengyi "According to the 'service guide' issued by the authority, when relevant materials are prepared, they can be reviewed at the same time, saving time and effort!" A few days ago, Fu Liguo, who went to the authorities to go through the formalities related to honorary money for military spouses after receiving the marriage certificate, said happily. Fu Liguo, a sergeant of a unit of Yili military sub district in Xinjiang, talked about his experience of working in the organ this time. He told the author about a past event. At the end of last year, Fu Liguo, who was on vacation, purchased a commercial house as a wedding house. According to relevant policies, he can enjoy provident fund loans when buying a house. After signing the pre-sale contract, Fu Liguo returned to the army with full expectation to go through relevant procedures. Prepare materials, issue certificates and contact relevant departments... Fu Liguo thought things were very simple. When he did it, he found that the procedures were cumbersome and the process was complex. Sometimes he had to go back and forth several times to cover an official seal. At the beginning of this year, when the authorities conducted an investigation and Discussion on "improving the quality of service at the grass-roots level", Fu Liguo said: "when you go to the authorities to do something, all kinds of formalities and materials are time-consuming and laborious, and some people are troubled." Many comrades in arms share this view. It is reported that similar situations also exist in the organs in terms of "examination and approval of family members of officers and soldiers to visit relatives" and "handling of loss of ID card". These things seem trivial, but they are related to the vital interests of officers and soldiers. The leaders of the military sub district further understood and found that with the introduction of the policy of benefiting the army and soldiers at all levels, grass-roots officers and soldiers did get a lot of benefits. However, in the specific implementation, some officers and soldiers did not know the specific provisions of the policy, and the materials submitted did not meet the requirements. In addition, government cadres were occasionally absent due to business trips and study, which delayed the work process of officers and soldiers. "The key to serving officers and soldiers is to drop from 'verbally' to 'heart'." After reaching a consensus, the sub district organs of the army specially compiled the policies and regulations with high attention of officers and soldiers and closely related to everyone's vital interests into a "service guide" and distributed it to the grass-roots level to help everyone understand the specific provisions of the policy of benefiting the army, and carried out the activity of "sending the law to the grass-roots level" to answer questions and solve doubts face to face. On this basis, they extensively carried out the activities of "doing practical things, solving difficult problems and warming the hearts of soldiers", and established a two-way feedback mechanism for information at the grass-roots level to ensure that officers and soldiers' "scratching their heads" are settled and answered again and again. The author opened the "service guide" and saw that the document terms on late meal allowance, post allowance, family members' military service, soldiers' examination and promotion are listed in a modular form, and the requirements and processes for handling relevant matters are clear at a glance. Not long ago, Zhao Lei, the driver of the security service company of the military division, missed the meal point due to carrying out the transportation task. After returning to the army after eating out, he filled in the approval form according to the "application process for late meal allowance on business", and received the late meal allowance on the same day. (outlook new era)