At the grassroots level, there is a call, and the government responds accordingly; The officers and soldiers have their needs, and the organs have their actions. Recently, a certain department announced a batch of research findings and problem-solving situations through the internal information platform of the unit, timely responding to the voices of officers and soldiers, and winning likes and praise. The fundamental purpose of investigation and research is to solve problems. Identifying and identifying problems is a prerequisite for solving problems, and an important way to discover problems is to listen to the voices of officers and soldiers. In the investigation organized by the government, officers and soldiers actively report problems in the hope of timely resolution. If the call does not receive a positive response, officers and soldiers are unwilling to open their hearts again. Therefore, research can only be truly welcomed by officers and soldiers by interacting up and down, forming a closed loop of "reflecting problems solving problems feedback results", and promoting high-quality development of military construction in solving practical problems. In the research, most leading cadres are good at listening to the truth, observing the truth, thinking about the thoughts of the officers and soldiers, being urgent about the needs of the officers and soldiers, and helping them, and responding promptly to the voices of the officers and soldiers. But there are also some leading cadres who cannot touch the truth and seek the true scriptures, an important reason is that they did not listen to the voices of the officers and soldiers. Leaders and cadres should carefully sort out and form a problem list, responsibility list, and task list for the problems found in the research, and list the solutions, responsible units, responsible persons, and completion deadlines one by one. For those that can be resolved in the short term, we will make immediate changes and take immediate action; For those that are difficult to solve at the moment and need to be continuously promoted, we should keep a close eye on them and grasp them to the end, so as not to let go until the problem is solved or completely solved. (Outlook New Era Network)