Xia Gang, Director of the Department of Health and Immunization of the National Bureau of Disease Control and Prevention, introduced at the press conference of the Joint Prevention and Control Mechanism of the State Council held on the 14th that after the introduction of the "new ten", the Comprehensive Team of the Joint Prevention and Control Mechanism of the State Council adjusted the original "special class for tackling overlapping problems at all levels" to "special class for optimizing and adjusting the response to complaints", and continued to use the existing working mechanism and mass complaint channels to collect, transfer, verify and supervise the clues of mass complaints in a timely manner. In addition, we urged and guided the provincial, municipal and county level "special classes for dealing with overlapping problems at all levels" to "optimize and adjust the special classes for handling complaints immediately", established the system of handling complaints immediately, set up a column for collecting complaints immediately, published complaint telephone numbers, implemented a 24-hour duty system, and handled complaints immediately, so as to properly solve the problems reflected by the masses in a timely manner. "At present, 31 provinces (autonomous regions and municipalities) and the Xinjiang Production and Construction Corps have issued implementation plans to optimize local epidemic prevention and control measures." Xia Gang said that further refining relevant work measures and optimizing and adjusting the immediate handling of complaints have also been carried out in an orderly manner. (Outlook New Times)