The total price of online car Hailing is 71 yuan, and the driver only gets 51 yuan! The compliance rate of huaxiaozhu and didi orders ranked first and second from the bottom, and the Ministry of transport urged them to become sunshine

2022-02-25

"25 yuan for a taxi, I only received 18 yuan, and the rest was taken away by the platform." Master Zhang, who has been driving online car Hailing for three years, complained to zhongzhengjun. Revenue pumping has always been a highly criticized problem in the online car Hailing industry. On February 24, according to the Ministry of transport, in order to further standardize the business behavior of platform enterprises and effectively protect the legitimate rights and interests of employees, the Ministry of transport focused on the new business forms of online car hailing and road freight transportation, and will carry out "Sunshine Action" for platform enterprises of new business forms of transportation ". According to wind data, as of the closing on February 23, Eastern time, Didi travel's share price fell 1.88% to $4.17/share; Manbang group fell 3.11% to US $8.73/share. Urge online car Hailing to be proportional and sunny According to the Ministry of transport, in terms of online car hailing, the Ministry of transport urged the major online car Hailing platform companies to disclose the pricing rules to the public, reasonably set the upper limit of the proportion of the platform and publish it publicly, and display the proportion of each order in real time at the driver's end. In terms of road freight, the Ministry of transport urged the companies of major new road freight business platforms to disclose the pricing rules to the public, reasonably set the order charging amount of the platform or the upper limit of the proportion, the upper limit of membership fee, etc., and publish them to the public. Master Zhang told zhongzhengjun that didi platform has many overlord terms unilaterally. "During peak hours, Didi orders take precedence over special car orders. Online car Hailing drivers have a certain amount of orders to complete every day, and most of these orders forced by the platform are orders. For each car Hailing order, the platform maximizes the number of people who can fight. It is basically calculated according to the number of people who can sit in a car. There are four people who can fight less than 4 kilometers." Master Zhang said. Another master Li, who has been driving online for about 8 years, has a similar experience. According to master Li, there are too many cars drawn from the platform. A three person carpool order costs about 70 yuan, while the actual arrival of the driver is only about 50 yuan. Zhongzhengjun asked didi travel for confirmation on the problem that the driver fed back that the carpool order platform had drawn too much. After verification, all passengers in the above carpool order paid a total of 71.54 yuan. The actual income of the driver in this order was 51.3 yuan, accounting for about 72% of the driver's income. Dripping trip has been in the official account, said: "indeed, car rental scenario, the driver's income accounted for a larger gap. Generally, the special path between the friends, the higher the route overlap, the lower the proportion of driver's income to the total passenger payment, but we also promise to supply drivers less than 70%." The compliance rate of orders of huaxiaozhu in January was the bottom According to the statistics of the national online car Hailing supervision information interaction platform, as of January 31, 2022, a total of 260 online car Hailing platform companies in China have obtained the business license of online car Hailing platform, with an increase of 2 month on month; A total of 3.988 million online car Hailing driver licenses and 1.583 million vehicle transportation licenses were issued, an increase of 1.0% and 1.6% respectively month on month. The national online car Hailing supervision information interaction platform received a total of 704.203 million orders in January, up 5.3% month on month. Among the online car Hailing platforms with orders of more than 300000 in January 2022, the highest compliance rate of orders is enjoy road travel, the lowest is spend pig travel, and the compliance rates of didi travel and meituan taxi rank second and third from the bottom respectively. According to the data, there were 17 online car Hailing platforms with orders of more than 300000 in January 2022. According to the order compliance rate (which refers to the proportion of orders for which both drivers and vehicles are licensed), from high to low are xiangdao travel, totuo e-Travel, Ruqi travel, sunshine travel, carrying China travel, T3 travel, timely car use, Landau travel, Shenzhou special car, Zhaozhao travel, Shouqi appointment, Caocao travel, Wanshun call, banghang, meituan taxi, Didi travel Spend a little pig on a trip. In January, the top three in the growth of order compliance rate were Shouqi car appointment, timely car use and Wanshun car call; Ruqi travel (- 4.8%), Landao travel (- 5.8%) and Zhaozhao travel (- 6.9%) ranked last in terms of growth. Zhongzhengjun learned from a number of passengers that the online car Hailing platform often encountered that the driver did not arrive, but started the journey in the system in advance and charged. "Once I took a taxi in the evening, and the car was still 1.5 kilometers away from me. The system showed that the trip was turned on, and the passenger didn't get on the bus within 5 minutes. Even if the passenger defaulted, he had to pay a default fee of 3 yuan. He called the customer service to complain and just said that the ticket was returned." Passenger Miss Li said. There are also many non-standard problems of online car hailing, such as passengers' feedback, drivers refusing to pick up passengers after receiving orders, or no response to orders for a long time, detour and so on. The Ministry of transport, the Ministry of industry and information technology, the Ministry of public security, the Ministry of human resources and social security, the people's Bank of China, the State Administration of Taxation, the State Administration of market supervision and the state Internet information office and other eight departments recently jointly revised and issued the notice on strengthening the joint supervision of the whole chain in advance, during and after the event of the online booking taxi industry, Increased the requirements of joint supervision in advance, improved the joint supervision matters of the whole chain, and refined the joint supervision process of the whole chain. (Xinhua News Agency)

Edit:Li Ling    Responsible editor:Chen Jie

Source:China Securities Journal

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