Hungry? Internal test "smart helmet", can the takeout brother deliver meals safer?

2021-12-31

With the continuous development of Internet technology and the rise of takeout industry in recent years, security risks also follow. In order to take into account the orders in hand within the specified time, takeout kids often need to race against time. Emergencies such as answering customer calls on the road, the order is about to expire, and bad weather will increase the riding risk of takeout kids. Recently, hungry Yao began to pilot launch smart helmets, which will be gradually promoted nationwide in the future. The "smart helmets" in the takeout industry are coming. At present, the first batch of helmets are distributed in the form of directional distribution and promoted to active knights for internal testing. Soon, hungry will open smart helmet application entrance to all knights and logistics service providers. In the official statement of hungry, the smart helmet has many functions, such as wearing state recognition, order receiving recognition, collision recognition, voice interaction, intelligent outbound call and so on. The shape, size and weight of the helmet are not different from those of ordinary helmets. But is it a practical and easy-to-use helmet, or is it just like an ordinary helmet? And whether the charge price is reasonable? For a time, it has become the focus of attention of the outside world. It's difficult and dangerous to answer the phone on the road Li Sen is a hungry Blue Knight captain in Yangpu District, Shanghai. He has worked in the takeout industry for four years and is in charge of more than 100 "brothers". Li Sen told the interface news that there have been many pain points in the takeout industry. Full time riders usually ride hundreds of kilometers a day, and some need to answer and make two or three hundred calls, but most of the time, riders are on the road, and there are certain safety risks when they answer and make calls on the road. In order to solve the problem of difficult communication on the road, most riders are equipped with wired headphones or Bluetooth headphones. "There are many bad weather in summer. When it rains, the headphones are easy to break down and can't hear clearly. In winter, it's cold, and the ears and hands are hard to speak. Whether it's meal delivery communication or communication between knights, it will be greatly affected." There are two or three hundred calls a day, and the battery life is also a problem. Li Sen said that the takeout kids also want a lot of "local" methods, such as hanging a mobile phone around their neck, which is always connected to the power bank, but there are a lot of various connecting wires on their chest. In early December 2021, Leeson received an invitation to test the smart helmet. After nearly a month's experience, Leeson said that the smart helmet did solve a lot of problems. The helmet is connected with the knight app software. In the process of riding, you can "click to order" through the button on the side of the helmet. The Bluetooth headset is also built into the helmet, so you don't have to endure the foreign body feeling of the headset for 7 or 8 hours a day. "The most important thing is that when we call, we don't have to pull over to answer the phone. The mobile phone is directly connected to the helmet. As long as you click to answer, you can speak during normal driving, and the navigation route is also transmitted to the helmet through voice instructions. If the rider brakes or reaches the area without street lights, the side lights of the helmet will automatically flash, avoiding many potential safety hazards." Leeson said. The research and development of the smart helmet project began two years ago. Hungry, Chen Yanxia, head of Knight operation Department, told the interface news that the first generation of helmets mainly carried out collision identification and detection through sensors, and ensured that riders wore helmets when driving. This year's new generation of products have upgraded more functions, such as direct Knight order receiving app, voice command processing order, Bluetooth function and so on. The underlying technology of the intelligent voice system in the helmet is provided by the voice laboratory of Alibaba Dharma Academy. The rider app navigation is provided by Gaode map and integrated and developed by the hungry logistics industry research team. During use, the helmet can be linked with the order receiving app, and the navigation on the mobile phone can be connected to the Helmet Earpiece for broadcasting through Bluetooth. In terms of endurance, Chen Yanxia said that after testing, the smart helmet needs about 45 minutes to be fully charged. After being fully charged, the pure standby time can be up to about 200 hours, and the call lasts about 20 hours. There's no problem meeting the rider's all day needs. Price geometry However, the price of such a smart helmet and who will pay for it have become a topic of common concern for the outside world and takeout kids. In the takeout industry, riders' submachine jackets, ordinary helmets, takeout boxes and other equipment are standard for work and need to be paid by themselves or provided to riders after being purchased by logistics service providers. The above-mentioned takeout boy in Beijing made an account with the interface news. The clothes are different in summer and winter. Each rider has to spend about 300 to 500 yuan a year on equipment alone. "Usually, we only earn a few yuan each. If we have to spend hundreds of yuan to buy smart helmets, it can be regarded as a heavy burden. I may not be able to accept it." A delivery boy in Beijing told interface news. The official statement of hungry Yao is: at present, all subsidies are provided by the platform in the test stage. After the subsequent open purchase, special delivery knights and crowdsourcing knights can choose to buy, and the platform will still provide subsidies to ensure that knights can buy the required materials at a reasonable and cost-effective price, which is not different from the price of existing ordinary helmets. Li Sen said that for the above working equipment, there are several different gear prices in the rider's official mall, which can be purchased by riders, and the price is cheaper than buying it yourself. "On my way, many riders have asked me about the price of this smart helmet, but everyone's acceptance is different. Ordinary helmets cost about 60 or 70 yuan. For me, the price of smart helmets has doubled. Even if it is a little higher, I can accept it." As the product experience officer of the first batch of smart helmets, Leeson provided several product improvement suggestions for helmets and expressed his concerns during the actual experience. Leeson said that the battery life of the new helmet can ensure that it can be used for a day, but can the battery last for a long time? If the battery is reused every day, will there be loss, resulting in the inability to support the power consumption of the day, thus affecting the distribution. "In addition, I hope the system can clearly tell riders what the waterproof and rainproof standard of this helmet is and what kind of bad weather should not be used. In case of equipment damage, more problems may occur later." For Li Sen's question, hungry said that the smart helmet has been waterproof, which can be waterproof above ipx5. It will not be disturbed when used in rainy days and general short-term rainstorm. (Xinhua News Agency)

Edit:Li Ling    Responsible editor:Chen Jie

Source:Jiemian

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