Guangdong Accurately Matches the Legal Service Needs of Workers in New Forms of Employment, Tailored Legal Services for Workers to Rest at ease

2024-03-21

The rapid development of digital economy, Internet platform, artificial intelligence, big data, cloud computing and other new technologies and applications has spawned many new economic models and employment patterns. In recent years, the number of workers in new forms of employment, represented by online delivery attendants, online car hailing drivers, Internet marketers, and cargo anchors, has grown rapidly, followed by problems such as the need to improve relevant laws and regulations, and insufficient protection of the rights and interests of employees. In this regard, the Guangdong Provincial Department of Justice actively guides the judicial administrative system in the province to use the power of the rule of law, encourages and guides legal services to accurately connect with the needs of new forms of employment workers, and continuously optimizes the market-oriented, rule of law, and international first-class business environment. Actively responding to the demand for ride hailing drivers to "rent and purchase" cars, they encounter difficulties in refunding deposits, and the actual base salary received by online anchors is inconsistent with the agreed base salary... In new industries, it is difficult for workers in new employment forms to protect their rights. In June 2022, the Department of Human Resources and Social Security of Guangdong Province and eight other departments jointly issued the Implementation Opinions on Safeguarding the Labor Security Rights and Interests of Workers in New Forms of Employment, which clearly proposed measures to safeguard the basic rights and interests of workers in new forms of employment, including safeguarding the right to fair employment, regulating the algorithm rules of the platform, standardizing employment relationship agreements, safeguarding the right to basic remuneration, improving the rest and vacation system, implementing safety and health responsibilities, safeguarding social insurance rights, and strengthening occupational injury protection. How to better serve workers in new forms of employment? In response to the differences, diversified needs, and personalized methods of public legal service recipients, the judicial administration system in Guangdong actively responds to the legal service needs of the employment group in new formats, promotes the resolution of the source and substance of employment disputes in new formats, and further improves the comprehensive governance system of new formats. Opening a green channel to further promote the healthy development of new forms of industry, the Guangdong Provincial Department of Justice has established a solid policy foundation for legal aid for new forms of employment workers, opened up service channels for new forms of employment workers, innovated legal aid methods for new forms of employment workers, and "customized" higher quality legal services for new forms of employment workers. At the service windows of legal aid institutions at all levels, legal professionals provide free legal advice to the public; The "12348" public legal service hotline coordinated by the Provincial Department of Justice has achieved full coverage of free legal consultation services in all time and space; Starting from 2022, the province will comprehensively carry out the work of applying for legal aid in all cities and regions, realizing the nearby application of legal aid for new forms of employment workers... In Guangzhou, flexible employment and new forms of employment workers such as delivery boys and couriers are included in the key group of legal aid. New forms of employment workers with legal service needs can go to the legal aid windows established by labor dispute arbitration institutions, human resources departments, public legal service centers, etc., as well as the "New Forms of Employment Worker Legal Aid Workstation" established by the Guangzhou Human Resources Market Service Center and the Yuancun Workers Cultural Palace in Tianhe District to seek free legal advice and services from lawyers. Resident or on duty lawyers provide classification guidance based on the legal relationship between flexible employment and new forms of employment workers and their new business enterprises, relying on

Edit:Ying Ying    Responsible editor:Shen Chen

Source:http://www.legaldaily.com.cn

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