The Ministry of Human Resources and Social Security has fully deployed the standardization of public services for the first time, promoting the equalization, inclusiveness, and convenience of basic public services

2024-01-02

The basic public service standard system is a fundamental engineering, which is not only the top-level design of human resources and social security services, but also the "foundation" support. The Ministry of Human Resources and Social Security recently issued the "Opinions on Further Improving the Basic Public Service Standards System for Human Resources and Social Security and Fully Promoting Standardization" (hereinafter referred to as the "Opinions"). This is the first comprehensive deployment of standardization work by the Ministry of Human Resources and Social Security. "The issuance of the" Opinions "is an important measure to promote the equalization, inclusiveness, and convenience of basic public services through standardization, which will have a significant and far-reaching impact on basic public services of human resources and social security. The person in charge of the Planning and Finance Department of the Ministry of Human Resources and Social Security said that this move will further enhance the system's understanding of the importance of standardization work, clarify the goals, tasks, and specific measures for comprehensively promoting the standardization of basic public services.", Provide strong support for the high-quality development of human resources and social security. In April 2021, the Ministry of Human Resources and Social Security, along with 20 other departments including the National Development and Reform Commission, jointly issued the National Basic Public Service Standards (2021 Edition), which identified 80 basic public service projects, including 18 in the field of human resources and social security, covering employment and entrepreneurship, social insurance, vocational skills training and appraisal, labor relations, and other human resources and social security businesses. In September 2021, the Ministry of Human Resources and Social Security issued guidance on the implementation of the "Standards" in the field of human resources and social security, and decided to carry out a one-year pilot project for the standardization of basic public services in seven provinces (cities) with good work foundations, including Jilin, Zhejiang, Hubei, Hainan, Chongqing, Sichuan, and Yunnan. "Each pilot province (city) took the initiative to undertake and act actively, completed the pilot tasks on schedule, and formed a series of replicable and promotable experiences and achievements, providing important references for the comprehensive strengthening of basic public service standardization construction in the human resources and social security system." The person in charge said that in order to accelerate the promotion and application of pilot results throughout the system, and effectively implement the "Standards", To promote the standardization construction of the human resources and social security system to a new level, the Ministry of Human Resources and Social Security conducted in-depth research and argumentation, widely listened to opinions and suggestions from all parties, and drafted the Opinion, which was recently issued. The standard system is not static. The Opinion proposes that by the end of the 14th Five Year Plan, the basic public service standard system in the field of human resources and social security will be fully established, achieving full business coverage, regional coverage, and service object coverage. The Standards have been fully and effectively implemented in the field of human resources and social security, and the level of equalization of basic public services in human resources and social security and the satisfaction of service objects have significantly improved. At the same time, the Opinion also proposes 9 main tasks, including strengthening top-level design, improving the standard system, accelerating standard formulation, improving policy standards, strengthening standard implementation, promoting regional collaboration, conducting effect evaluation, strengthening work publicity, and conducting personnel training. "Each region should follow the principle of 'comprehensive coverage, complete practicality', supplement and improve local and internal standards, compile service guidelines and operating procedures item by item, accelerate the construction of a basic public service standard system that is in line with the actual situation of the local area, and lay a solid foundation for the formulation and implementation of standards."

Edit:Ying Ying    Responsible editor:Shen Chen

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