Listen to your heart online and do practical things offline ■ Zhou Dongbin Adapting to the new requirements of the Internet age and the new characteristics of young officers and soldiers, the Party committee of a certain department pays attention to using various channels such as the Internet to listen to the voice of soldiers, understand the situation of soldiers, concentrate on the wisdom of soldiers, and use their feelings carefully to follow the online mass line. This practice is worth learning from. Young officers and soldiers are the "Internet generation". They rely on the Internet to obtain information, live on the Internet in daily life, borrow the Internet for emotional expression, and use the Internet for leisure and entertainment. The Internet has become an important platform for them to communicate, express their opinions, and offer advice. President Xi Jinping has repeatedly stressed that "we should learn to follow the mass line through the Internet", and asked leading cadres at all levels to become experts in learning, understanding and using the Internet. Undoubtedly, compared with "face-to-face" and "paper to paper", the "key to key" and "line to line" are more convenient and faster, and have incomparable advantages. Leading cadres and organs should actively explore new modes and methods of contacting young officers and soldiers in the Internet age, guide officers and soldiers to learn to express their ideas independently, actively offer advice and suggestions, constantly improve the "online knowledge of soldiers", and better approach, understand and serve officers and soldiers. At present, the "post-90s" and "post-00s" officers and soldiers have become the main body at the grass-roots level. They have distinct personalities and active thoughts, and their consciousness of subject, democracy, rights and participation is becoming stronger and stronger. It is an effective way to broaden the channels of democracy to ask about the needs and plans of soldiers through the Internet. If you can't pass the network pass, you can't pass the era pass. "The wise change with time, and the wise rule with things." Only by following the trend, respecting the dominant position and initiative of the officers and soldiers, widely carrying out online advice and suggestions activities, asking more about the needs of the officers and soldiers, and listening to the voices of the officers and soldiers can we give full play to grass-roots democracy and better stimulate the initiative, enthusiasm and creativity of the officers and soldiers to love the grass-roots and build the grass-roots. "Those who know the leakage of the house are under the roof, and those who know the political failure are in the grass." Grass roots officers and soldiers are at the forefront of military struggle preparation and work training. They often have more real feelings, unique opinions and useful suggestions for breaking through the bottleneck of combat effectiveness construction and solving urgent and difficult problems. Comrade Mao Zedong once pointed out: "we should mobilize the soldiers and the masses in the form of democratic discussion to discuss how to conquer the enemy line, annihilate the enemy and complete the combat task before, during and after the battle. Especially in the battle, we should mobilize company branches and platoon teams to discuss repeatedly how to conquer the enemy line, with great results." Taking the online mass line is conducive to leading cadres' mastering the truth and brainstorming, helping to solve the problems concerned by officers and soldiers and promoting army construction. Only when leading cadres follow the online mass line, understand and respond to the "expression package" of officers and soldiers at the first time, can they gather their hearts online, and then gather wisdom, energy and strength. Listen to your voice online and do practical things offline. Leading cadres and organs at all levels should adhere to the combination of online and offline, be good at listening to soldiers' voices, observing soldiers' feelings and asking soldiers' intentions online, and actively respond to "trough points" offline, relieve "pain points" and open up "blocking points". We should not only understand what the officers and soldiers think and hope, absorb the good ideas and suggestions of the officers and soldiers, but also do a good job in solving doubts and dispelling doubts, let more information run away, and let the officers and soldiers run errands less, try our best to solve the troubles, worries and troubles of the grass-roots officers and soldiers, and turn the "list of problems" of the officers and soldiers into a "list of satisfaction", so as to concentrate and make the army construction full of vitality. (outlook new era)