Is the smart door lock safe and reliable? 39 smart door locks measured by Beijing Consumer Association

2022-01-19

In the past two years, the Beijing Consumer Association has continuously carried out comparative tests and safety and reliability tests on intelligent door locks sold on e-commerce platforms, The main test items include "sign inspection, fingerprint unlocking test, anti duplication test of information identification card, anti disassembly alarm test, abnormal circuit test, image recognition test, input error alarm test, information security test and key audible and visual prompt risk test". The problems found in the test mainly focus on "incomplete sign information, IC card easy to copy, poor circuit reliability, no anti disassembly alarm function, poor image recognition function security, poor information security", etc. Beijing Consumer Association reported the test results to the tested door lock enterprises respectively. In the spirit of promoting the improvement of product quality and ensuring the rights and interests of consumers to the greatest extent, and based on the feedback of the comparative test results to enterprises, in April 2021, Beijing Consumer Association organized the "interview of intelligent door lock comparative test enterprises" in Beijing, at which the problems found in the preliminary test were analyzed, standards publicized and implemented and technical exchanges were conducted, At the same time, the enterprise is required to rectify within a time limit, apply for retest and sign the product consistency statement after rectification, so as to ensure that the door lock applied for retest by the enterprise is consistent with the door lock quality sold in the market. According to the requirements of Beijing Consumer Association, zhongjiayuan (Beijing) testing and Certification Co., Ltd. retested 20 smart door locks applied by 18 enterprises after rectification. The retest of the door lock did not find any problems in the first test, and the safety and reliability were greatly improved, which is helpful to protect the rights and interests of consumers. During the retest, seven enterprises including Xijian, meisuo, Hisense, Heilong, Samsung, Xiaoyan intelligent and dinggu said that the door locks of the models involved in the first test would no longer be produced, and promised in writing that the subsequent door locks would be developed and produced in strict accordance with the standards, putting the safety of consumers and the quality of door locks first. The brands and product models with problems detected for the first time are as follows: According to the test results, in order to ensure the safety of consumers using smart door locks to the greatest extent, Beijing Consumer Association recommends that consumers when purchasing and using smart door locks: 1. Purchase the door locks of large brand enterprises, and view and save the logo information of the packing box, so as to contact the enterprise in case of door lock failure; 2. The IC card shall be kept properly to prevent the card from being copied due to exposure; 3. When entering the password, it shall be properly shielded to prevent peeping; 4. Wipe the smart door lock regularly to prevent calculating the password through fingerprint residue and unlocking trace; 5. The door lock with anti disassembly alarm function shall be selected to send out audible / visual alarm when the door lock is damaged, which helps to force the destruction to stop; 6. If you choose a door lock with face unlocking function, you should ensure that it has the function of recognizing three-dimensional face information. (outlook new era)

Edit:Yuanqi Tang    Responsible editor:Xiao Yu

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