With the continuous "double 11" and the continuous increase of express receipt and delivery, express information security has once again become the focus. Have you ever received such a call: after online shopping, your name, address, express order number and consumption records are clearly stated, and the other party lures you to transfer to the designated account step by step on the grounds of express loss... This is likely to be caused by reselling express noodle list information. Who's buying and selling? "Discharging Party - material supplier - fraudster" industrial chain Recently, the news that the express delivery list was sold in batches triggered a heated discussion. Express manifest is a document that records the sender, recipient, type of goods and other relevant information on the express package. "Discharging Party - material supplier - fraudsters" has formed a black industrial chain, with reselling "express materials" as the core and trading through hidden channels. (in order to escape the attack, these express messages are usually replaced by code words such as "material" and "dish". Picture source: CCTV News) A courier list contains privacy information such as name, phone number, home address, etc., and even can find your WeChat and Alipay accounts, and reveal your spending habits and economic capabilities. There are many links that may leak express face orders, such as when the store delivers goods, when the transit warehouse collects pieces, when the courier delivers them, and criminals use the identity of former employees of the express company to steal information through the internal system. In addition, the express face orders we throw away may also be "repurchased again". (it is reported that the bat app is used to communicate "express materials" and can withdraw chat records in both directions. Photo source: Beijing Youth Daily) It is reported that this "black production chain" is closely linked, and "Material Merchants" release the demand for purchase orders on the social platform. Some people will communicate on encrypted communication tools and make transactions by means of virtual currency. Finally, these information will fall into the hands of fraudsters. After obtaining personal express information, fraudsters will impersonate customer service or courier to "fish". The common saying is "send refund link, defraud bank account", "express lost, contact refund", etc. There is also a small amount of information used for targeted marketing, sending empty packages, brushing bills, etc. How much harm? 3.5 yuan per sheet, mother and baby noodle list "the most popular" (historical single purchase price. Picture source: CCTV News) A survey shows that the prices of express noodle lists are different, and the price of real-time noodle lists is relatively high, more than 1000, with a price of 3.5 yuan per sheet and 4 yuan per high-quality noodle list; The purchase of vehicle mounted, children's wear, children's shoes, cosmetics and other types of history sheet is 1.5 yuan each. Maternal and infant noodles are the most "popular", and it is said that its "conversion rate" is the highest. In order to avoid the leakage of express information during transportation, since 2017, major express companies have launched privacy lists, which can block some telephone numbers, addresses and other information. However, in the four years since the launch of the privacy list, the utilization rate has not increased but decreased. (on many express platforms, hiding personal information is not the default option. Image source: Zhongtong express wechat applet) On most express delivery platforms, private face list is not the default option, but a value-added service. The main reason is to affect the distribution efficiency and increase the equipment cost. A courier said, "if you use all the private noodles, take out and scan each package, it is estimated that about 50 pieces will be sent less every day." and if there are third parties such as express collection points, the protection effect of the private noodles is very limited. How to manage? Don't let express orders become a privacy black hole According to the data of the State Post Office, the volume of express business in China exceeded 80 billion last year, and the protection of express information is becoming more and more critical. Express coding pen, thermal paper correction liquid and other commodities are selling well, which is enough to reflect consumers' attention to express information security. In addition to strengthening privacy protection, in response to the reselling of express noodles, regulators, e-commerce platforms, merchants, express companies, collection points and other subjects also need to work together to punish, prevent and block. Since November 1, the personal information protection law has been officially implemented, making it clear that no organization or individual shall illegally collect, use, process or transmit other people's personal information, and shall not illegally buy, sell, provide or disclose other people's personal information. According to the personal information protection law, for serious criminal acts, the illegal income will be confiscated and a fine of less than 50 million yuan or less than 5% of the turnover of the previous year, business suspension for rectification, revocation of business license, punishment of relevant personnel and other measures will be imposed. Some netizens said that the "toothed" personal information protection law gives evidence for supervision and forces enterprises to abide by the law. Privacy protection is not a "multiple choice question", but a "must answer question", which needs to cut off the "water source" of information leakage. Internet platforms and businesses should increase investment in the protection of express information, strengthen the punishment for privacy disclosure, and improve the consciousness of businesses to protect consumers' privacy. Can express companies change the "privacy list" from "value-added service" to "basic service", strengthen personnel management and reduce the risk of express information disclosure? For third-party platforms such as express collection points, can we strictly enforce the access system and daily supervision to block the loophole of "the last kilometer" of express face orders? Preventing the leakage of express information is related to the public interest. Don't let the express list become a privacy black hole! (Xinhua News Agency)