The documentary film "Your Voice" with the theme of Beijing's "instant response to complaints" reform practice has received widespread attention from all sectors of society since its release on February 18th. On the day of the launch of the "Youth Blooming of Colorful Culture in Beijing" action plan in 2025, the first lecture of "Light and Shadow Watching the Capital: A 'Great Ideological and Political Course' in Movies" was held. The relevant authorities in Beijing invited the creative team of "Your Voice", university teachers, and student representatives to share the "on stage and behind the scenes" of the film, and gave a special ideological and political class to student representatives from 33 universities in Beijing. Director Xu Jieqin of "Your Voice" admitted to the university students present that as a citizen of Beijing, she had called the 12345 hotline multiple times to express her demands and received effective solutions. Before filming this movie, Xu Jieqin was not familiar with the workflow of "handling complaints as soon as possible" in Beijing. Documentary films must be objectively and truthfully presented in order to be most persuasive and infectious Xu Jieqin stated that during more than two months of research, the creative team of "Your Voice" visited more than 100 frontline staff related to "handling complaints immediately", and through face-to-face communication, experienced the warmth of the Beijing Citizen Hotline up close. At the beginning of the workplace, everyone is a 'novice'. In movies, my apprentice doesn't know what a 'hand detector' is, and when I first started working, I didn't even know what 'ETC' was Beijing 12345 senior telephone team leader Liu Wan said. Many times, our operators live and eat on site, and there are marching beds next to their workstations The spiritual driving force that supports Liu Wan's unwavering commitment day and night is the constant phone calls from the masses, 'Every time I connect, I will do my best to provide help for everyone.' In the process of deepening Beijing's' handle complaints immediately 'mechanism, more and more social intellectual resources such as universities are participating in urban governance. At the scene, Wei Chuyuan, the person in charge of the "People's City" ideological and political course at Beijing Jianzhu University, told a vivid story to the students present - in 2024, Ms. Liu, who lived in Dayuanjing Hutong, called the 12345 hotline for help due to the accumulation of miscellaneous items at her doorstep, and coincidentally, Gan Zhenkun, a young teacher and responsible planner for Tianqiao area at Beijing Jianzhu University, was working in the community with her classmates. With the assistance of the Gan Zhenkun team, the community has created the Hu Tongwei Garden by adding flower racks and claiming flower pots, helping Ms. Liu solve her problems. The practice of Gan Zhenkun's team is a microcosm of the 'People's City' ideological and political course at Beijing Jianzhu University Wei Chuyuan told reporters that the school's responsible planning team has completed 21 small and micro renovation projects for hutong environments in the Tianqiao area of Xicheng District alone. These vivid practices have become natural teaching materials for students to personally experience the concept of the capital's "people's city". The "Light and Shadow Viewing the Capital: The 'Great Ideological and Political Course' in Movies" series of activities is an important part of the 2025 "Beijing Colorful Culture Youth Blooming" action plan "Literary Tour", and also a powerful exploration of deepening the comprehensive reform of the "Great Ideological and Political Course" with practical teaching as the theme. It is reported that Beijing will further support young students to go out of campus more, so that students can receive education, gain knowledge, and strengthen their skills through practice. With the rich cultural resources and excellent film and television literature in Beijing, more down-to-earth ideological and political "golden courses" will be developed. (New Society)