Make the tailwind more comfortable, and the platform should be more awesome

2025-01-07

The Jizhou Branch of Tianjin Public Security Bureau issued a notice on the evening of the 5th that, in response to the information on the Internet that "female students refused to take the driver's detour and were driven off at the expressway", it was found that at about 11:00 on December 30, 2024, when Li (male, 43 years old) drove a platform to pick up a woman to drive to a section of Tianjin Jizhou Expressway, she didn't agree to change her schedule, resulting in a dispute. Li then insulted the woman and parked the vehicle in the emergency lane of the highway, forcibly pulling her out of the car and driving away. At present, the public security organs have imposed a fine and scored Li for violating the Road Traffic Safety Law of the People's Republic of China in accordance with the law; Administrative detention shall be imposed in accordance with the law for their violation of the Law of the People's Republic of China on Public Security Administration Punishments. In the event of a dispute, throwing someone onto the highway, regardless of the cause of the dispute, the driver's behavior that violates driving safety and ignores passenger safety cannot be justified, and being punished is not unjustified. In recent years, in order to further enrich the public's travel choices, many ride hailing platforms have successively launched ride hailing models. Under data matching, the initiator reduced the cost of travel expenses, and passengers had a convenient and comfortable travel experience. The two parties on the way to the destination hit it off immediately, starting a journey together. During holidays, hitchhiking has become a magic weapon for many people to solve the problem of "hard to find tickets". However, as the visibility of ride sharing increases, the controversies it has sparked are also growing. The occurrence of various chaos such as "exclusive carpooling", "drivers taking long detours", and "passengers being late" has turned the century old fate of traveling together into a "bad fate", not only affecting the travel experience of both parties, but also laying hidden dangers for travel safety. Why isn't there a "win-win" situation when it was originally a favorable ride for both sides? The ambiguity of rules and boundaries is often the focus of disputes between drivers and passengers. Based on this, I'm afraid that the platform for the ride as a middleman should be more awesome. Clear behavioral constraints are the key to ensuring the healthy development of ride hailing services. Unlike traditional ride hailing services that prioritize profit, carpooling is essentially a shared ride sharing behavior aimed at improving travel efficiency through resource integration. But in real life, this essential difference is often overlooked. In this regard, the platform can add interactive elements such as pop-up reminders on the ride booking interface to provide passengers and drivers with a more intuitive and eye-catching way to give them a "preventive shot", deepen their understanding of the nature of ride sharing, and guide both parties to face this "cooperation" with a more positive and rational attitude. Only by ensuring the protection of rights and interests can we make the ride smoother along the way. According to reports, relevant platforms have permanently banned the accounts of the drivers involved and provided recordings to the police to assist relevant departments in their investigation. Undoubtedly, the platform's active cooperation is commendable, but the emergence of disputes also reflects that there is still room for improvement in its regulation of ride hailing services. For example, you can refer to ride hailing management and set up waiting billing for ride hailing services to compensate for the time loss of ride hailing drivers. For example, key links such as route change confirmation and passenger number confirmation can be set up to effectively restrict drivers from changing routes or adding passengers without authorization, ensuring the safety of passengers and making ride sharing smoother. (New Society)

Edit:Luo yu    Responsible editor:Wang er dong

Source:Guangzhou Daily

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