40 days, 9 billion people... How is the progress of this year's Spring Festival travel rush "pre heating" work?

2025-01-06

On the day before New Year's Day, train tickets for the 2025 Spring Festival travel rush will officially go on sale. In addition, the national Spring Festival travel rush teleconference predicts that during this year's Spring Festival travel rush, the cross regional personnel flow in the whole society will reach about 9 billion people, and the scale may reach a historical high. This year's Spring Festival has arrived earlier and the number of people is higher than in previous years, so people naturally become concerned about whether it is easy to buy tickets for the Spring Festival travel rush? This year, the railway department has successively launched new measures in ticket sales. In addition to students and migrant workers making reservations for ticket purchase services, some regions have also piloted the "system automatically submits ticket purchase orders" function. Once the ticket release time is up, the official will automatically help you grab tickets. How do these new features work? Can buying tickets become faster? Is the journey home smoother during the Spring Festival? Is it easy to buy tickets for the Spring Festival travel rush when the reservation ticket service has been launched? On Tuesday of this week, the National Development and Reform Commission and other departments held a national teleconference on the Spring Festival travel rush, and comprehensively assessed that the railway passenger volume is expected to exceed 510 million people, and the scale will further increase on the basis of last year's historical peak. This year's Spring Festival travel rush starts on January 14th and ends on February 22nd, lasting for 40 days. At 8:00 am on Tuesday, train tickets for the Spring Festival travel rush will go on sale. In less than two hours, more than 10000 tickets have been sold at Ningbo Station in Zhejiang. The popular direction is still the areas where migrant workers concentrate on returning home, including the general express tickets to Chengdu, Nanning, Changchun, Guiyang and other directions, which are basically on standby; Partial time tickets for short and medium distance trains to Hefei, Fuzhou, Wenzhou and other places also need to be reserved. Railway Ningbo Station passenger duty officer Zhang Yiting: We will add some trains appropriately based on the reservation and standby situation of passengers. This requires passengers to truthfully fill in the candidate train number, so that the railway can collect information. The more candidates there are, the more trains we will send in this direction. Compared to last year, this year's Spring Festival travel rush has moved up by 12 days, which has also caused the flow of migrant workers and family visits to intertwine with the flow of students who are gradually on vacation. As the Internet has become the main way for railway ticket sales in recent years, in order to successfully obtain the ticket for returning home during the Spring Festival, it is not only necessary to fight for hand speed, including ticket sources, network speed and quality of operating equipment, but also will affect the success rate of ticket purchase. Just before this year's Spring Festival travel rush, Railway 12306 launched a special service area for student reservation and ticket purchase, optimizing and adjusting the rules for the sale and inspection of student discount tickets. Jia Xiaopeng filled in the travel information in advance according to the reservation regulations and has successfully booked a high-speed train ticket to go home. In addition to students, Railway 12306 has also opened a reservation service area for migrant workers. Zeng Xin, who works in Nanjing, has submitted three train tickets to and from Changsha and is waiting to be redeemed. And for tickets from Changsha to the county town, she still needs to keep an eye on the timing of ticket purchases. In fact, this year the railway department has also piloted the "system automatically submits purchase orders" function in long-distance section tickets for trains traveling to and from stations in Beijing, Tianjin, Shanghai, Jiangsu, Zhejiang, and Guangdong, as well as to and from stations in Sichuan and Chongqing. That is to say, passengers can fill in the ticket purchase information in advance and pay the ticket price. Railway 12306 will automatically submit the order for them based on their settings. At the same time, railway customer service also stated that this function is equivalent to submitting a reservation form and cannot guarantee the success rate of ticket grabbing?, The system will enter the ticket queue together with other ticket purchase requests based on the order of submission time?. Liu Zhenzhen, Deputy Secretary of the Party Branch of Chongqing North Station of China Railway Chengdu Bureau: 16 days before driving, the system will remind passengers through SMS and 12306 client notifications that they can choose to confirm and make prepayment. For pre paid pre filled forms, the system will submit ticket purchase requests in sequence based on the ticket purchase priority level set by the passenger at the starting time of the boarding station. After successful ticket purchase, the result will be notified through SMS and App. For those who have not selected prepayment, they can still manually submit the pre filled ticket information at the time of sale. Wang Tuo, Deputy Researcher of Railway 12306 Science and Technology Innovation Center: The pilot direction is also based on our big data analysis, which found that the passenger flow in these directions is very dense during the Spring Festival travel rush. In order to cater to this travel group, compared to the way passengers purchase tickets themselves, we use the pre filling function of ticket information, which allows passengers to avoid constantly paying attention to the information of remaining tickets and can alleviate their anxiety. We will also fully collect the opinions and suggestions of passengers in the future, and evaluate whether there are conditions to further expand the pilot scope through continuous iteration and optimization of some businesses and technologies. In addition, the railway department reminds that if passengers have not purchased direct train tickets, they can also consider purchasing tickets in sections and transferring through transit. Wang Tuo: We still recommend passengers to purchase tickets through official platforms. For situations where there are no tickets for direct trains or no direct trains available, we also recommend passengers to use the transfer function on 12306. The system will automatically recommend transfer options for passengers with surplus tickets. This can save a lot of time for passengers to find their own train or carpooling services, and also enhance the ticketing experience as much as possible. How to do a good job of providing support during this year's Spring Festival travel rush? In the past, when I went home for the Chinese New Year, I had to queue up at train stations and ticket sales outlets to buy tickets. Now, with the popularity of the Internet, ticket buying has become a little bit more on the mobile phone, and ticket checking has also changed from manual punching to swiping ID cards for one second. Since November last year, China's railway passenger transport sector has started promoting electronic tickets, eliminating the need for paper tickets and greatly improving passenger travel efficiency. But there are always some people who are not so fast, either they are not very good at using smartphones or they have to hold paper tickets in their hands to feel at ease. What should they do during the crowded Spring Festival travel rush? How will this year's Spring Festival travel rush provide a safety net? On the second day after the Spring Festival travel rush train tickets went on sale, the sound of keyboard tapping could be heard from time to time in front of the one-stop service window at Shanghai Hongqiao Station. Without the need for a mouse, using only a keyboard, she has recently become popular on the internet with amazing hand speed and fluent English. Railway Shanghai Station Hongqiao Workshop Ticket Seller Tour: On the first day of work, I didn't use a mouse, it may not be accurate. If I use a keyboard to type, I can control myself to type the numbers. In the past, during the Spring Festival travel rush and holidays, passengers would queue up to buy tickets, while as a ticket seller, Yu Yuan would rush to work on the first subway train at 5 am every day, competing for tickets with his manual speed. He would finish work at 4 pm, and at his peak, he would sell over a thousand tickets a day. His manual speed was developed during that time. From November 1, 2024, railway passenger transport will promote the use of fully digitized electronic invoices. Passengers can buy tickets through the Internet and get on the train without taking tickets. Shanghai Hongqiao Station also conforms to the requirements of the paperless travel era, upgrading the original single function ticket window to a one-stop service that can simultaneously handle 14 businesses such as ticket purchase, refund and change, and key passenger services. There are fewer ticket buyers, but there are about 8000 inquiries every day. In the view of Youyuan, artificial windows play a backup role. She is worried that a slight negligence may cause passengers to wait for a long time or intensify conflicts, and improve business proficiency. Such hand speed has become a standard for her and her colleagues' work. Not long ago, the visa free policy was adjusted, and Shanghai has become the first stop for many foreign tourists coming to China. Among the daily service passengers, foreigners can account for half. She said she didn't care before, but now she needs to intensify her English practice, starting from work and practicing practical English. Nowadays, some train stations are exploring alternative travel services beyond ticketing operations to address pain points during travel, which has attracted attention in the upcoming Spring Festival travel rush. For example, when traveling, after arriving at the destination, one must first go to the hotel to pack heavy luggage before going out to play; When preparing to return, it was still early and I wanted to take another stroll. Either I had to drag my bags or store my luggage, and I had to leave enough time before returning to pick them up. This kind of luggage burden was once considered unavoidable. In Hangzhou, since the first half of last year, this habitual luggage burden has become the object of local reform. The "Easy Travel" luggage service reform has been launched, integrating resources from scenic spots, hotels, commercial districts, and transportation stations, and initially forming a luggage storage service network layout covering important areas such as the Hubin commercial district and Hangzhou East Station. Logistics and express delivery companies have also been introduced for delivery services. Passengers only need to scan the QR code in the mini program to place an order, complete real name authentication, and fill in necessary information. Passengers and luggage can then proceed separately and meet at the hotel; During the period of leaving the travel destination, passengers can even have their luggage delivered to the seats in the carriage. According to relevant forecast data, compared to last year's Spring Festival, consumers' willingness to travel this year has reached an unprecedented high, with both domestic and inbound tourism showing an increasing trend. Traveling during the Spring Festival tests the transportation and shuttle service capabilities of local areas. Tang Jian, staff member of Hangzhou Cultural and Tourism Development Center: On the one hand, we will continuously increase the number of storage service points and expand the service scope. Not only luggage can be checked in, but we can also help tourists check in pets, bicycles, and more; On the other hand, we will also strive to connect the airport's service links and achieve air rail intermodal baggage services. What new measures will be taken to ensure the transportation capacity of the national railway from now on? Starting from midnight today (5th), the national railways will implement a new timetable, which is also the largest scale timetable adjustment before the Spring Festival travel rush. After the adjustment, the country will arrange 13028 scheduled passenger trains, an increase of 230 trains compared to the current schedule, and passengers can take more trains. And this is just a basic plan. During the peak period of Spring Festival travel rush, the railway will dynamically add temporary trains based on passenger flow. Returning home during the Spring Festival, buying a train ticket is just the first step. How to get home smoothly also depends on what new measures are in place to ensure transportation capacity this year. Wuhan, Hubei, has been known as the "thoroughfare of nine provinces" in history due to its reliance on the Yangtze River and developed shipping. Nowadays, in the railway layout of our country, it is also an important hub that connects the north and south, and runs through the east and west. In the new railway train schedule implemented today, Hubei has added a high-speed railway line from Jingmen to Beijing. During this year's Spring Festival travel rush, the last city in Hubei Province to connect to high-speed rail will have direct access to Beijing, Shanghai, and Guangzhou. Ming Lei, Deputy Director of the Passenger Transport Department of China Railway Wuhan Bureau: The newly added line can provide a daily transportation capacity of approximately 12000 to 13000 people, and with the support of our existing conventional speed trains, it can basically meet the travel needs of the Jingmen area. Before the opening of the Jingmen Jingzhou high-speed railway, the entire journey from Jingmen to Wuchang took about 4 hours. After the opening of the Jingjing high-speed railway, we can take high-speed trains and high-speed trains to travel back and forth from Jingmen to Wuhan, reducing the overall time to less than two hours. On December 8th last year, the Jingjing high-speed railway was officially put into operation. Undoubtedly, the connection of Jingmen to high-speed rail further enhances the convenience of Wuhan as a major transportation hub. During this year's Spring Festival travel rush, such newly built high-speed railways provided great support for increasing transportation capacity. For example, with the help of the Shanghai Suzhou Hunan high-speed railway that connected the integration of the Yangtze River Delta and opened on December 26 last year, this year's Spring Festival saw an increase of 5 pairs of high-speed trains from Wuhan to Shanghai. The trains on these schedules are only the basic schedule for the Spring Festival travel rush, and when the peak travel season arrives, it is necessary to be prepared to add temporary passengers at any time. Minglei: In order to meet the travel needs of passengers, we focus on doing a good job at night on the basis of daytime work. During the peak period before and after the Spring Festival travel rush, we stopped using nighttime skylights. Skylights are mainly used to maintain our lines and mobile devices, which means that during the Spring Festival travel rush, the equipment rotates continuously during the day and night,

Edit:Yao jue    Responsible editor:Xie Tunan

Source:CCTV News client

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