Attention! The cloud host business of a certain resource pool is running slowly and needs to be dealt with in a timely manner. "On the afternoon of August 29th at 15:14, Jin Hongliang from China Unicom Cloud received such a message in the work group. Immediately, Jin Hongliang organized various professional lines to conduct investigations, logged into the Unicom Cloud Intelligent Operation and Maintenance Platform, and checked the status and abnormal logs of computing, storage, network and other services with one click. Combined with monitoring data, the cause of the failure was quickly determined. According to the established emergency response plan, the failure was resolved within 15 minutes, and customer business was restored. Jin Hongliang's profession is called Cloud Network Intelligent Operation and Maintenance Worker, which is one of the 19 new professions recently released by the Ministry of Human Resources and Social Security. Industry research believes that cloud network integration has become an important prerequisite for new infrastructure. With the trend of cloud computing applications moving from resource cloud to deep cloud use, the demand for cloud network operation and maintenance related talents continues to grow. According to incomplete statistics, the current number of cloud network intelligent operation and maintenance personnel in China has reached one million. In front of the large screen, use a digital tool platform to monitor the server in real time; Inspect and maintain network devices, operating systems, cloud platforms, etc; Providing technical support to customers, ensuring the normal operation of cloud services, and ensuring that customers' cloud access is not affected... These are Jin Hongliang's daily work tasks. With the rapid development of the company's cloud business, the scale of data center infrastructure has shown explosive growth, and the demand for high reliability in cloud business has become more prominent Jin Hongliang told reporters that in the fast lane of intelligent operation and maintenance, China Unicom Cloud has currently served over 3000 industry-specific network customers and built over 1000 5G fully connected factory projects; Serving 34 national level comprehensive tourism demonstration zones and undertaking information platforms for 86 national, provincial, and municipal cultural and museum venues; Providing digital rural services for over 1400 smart city constructions, covering over 250000 administrative villages. The so-called cloud network intelligent operation and maintenance personnel are mainly responsible for the operation and maintenance of cloud network related service systems, using cloud computing and intelligent network technologies and tools to achieve daily management, operation and maintenance, performance optimization, troubleshooting, emergency response and other work of cloud networks. In 2016, Jin Hongliang began working as an intelligent cloud network operator. Faced with the new trend of artificial intelligence development, cloud network intelligent operation and maintenance personnel not only need to master the maintenance capabilities of network equipment, operating systems, cloud platforms, etc., but also use new technologies such as AI to promote the incubation and landing of intelligent technologies in the cloud network field. Not long ago, a cloud client in the industry had an urgent need for GPU intelligent computing products to go live. Jin Hongliang and his team developed a detailed plan for upgrading the cloud platform base version and urgently completed the platform upgrade to ensure the smooth launch of the client's business. Intelligent operation and maintenance has become a key part of stable and efficient team development. Through massive multi-dimensional platform data annotation and analysis, we continuously optimize the training algorithm of the operation and maintenance large model, achieving early warning and prediction of operation and maintenance faults, and greatly improving the speed of fault localization, providing important guarantees for the stable operation of the cloud platform Jin Hongliang said that the team is accelerating the deep integration of intelligent technology with hardware, software, systems, processes, etc. in the cloud network field, and the processing time of daily operation and maintenance tasks is expected to be reduced by 50%. In recent years, the number of cloud computing professionals like Jin Hongliang has rapidly increased. Ma Fei, Director of the Cloud Computing Department at the Institute of Cloud Computing and Big Data of the China Academy of Information and Communications Technology, stated that the rapid development of cloud computing has driven the demand for new technology professions represented by cloud network intelligent operation and maintenance personnel. According to incomplete statistics, the number of cloud network intelligent operation and maintenance personnel in China has reached one million and is showing a rapid development trend. The surge in talent demand reflects that the cloud computing market is ushering in a new round of growth, and applications are integrating and penetrating from the Internet industry to government affairs, finance, manufacturing, transportation and other fields. According to the "Cloud Computing White Paper (2024)" released by the China Academy of Information and Communications Technology, the size of China's cloud computing market will reach 616.5 billion yuan in 2023, a year-on-year increase of 35.5%. The rapidly growing market size not only increases the demand for cloud network infrastructure, but also puts forward higher requirements for corresponding cloud network intelligent operation and maintenance talent resources. Ma Fei said that from the initial network equipment operation and maintenance, server operation and maintenance, to the current cloud platform operation and maintenance, container operation and maintenance, database operation and maintenance, every field requires professional operation and maintenance personnel. The refinement of professional division of labor has not only improved the efficiency and quality of operation and maintenance, but also provided more career development opportunities for cloud network intelligent operation and maintenance personnel. According to data from the Ministry of Human Resources and Social Security, by 2025, China's cloud computing industry will face a talent demand gap of up to 1.5 million. In response to this trend, major universities and training institutions have already offered majors and courses related to cloud computing and cloud network integration. Many cloud service providers have led the formation of industry education integration consortia, opened up cloud network technology talent training platforms, and helped students systematically master practical skills in cloud network operation and maintenance. Ma Fei suggests that in the cultivation of cloud computing talents such as cloud network intelligent operation and maintenance personnel, on the one hand, they should have a solid grasp of cloud network related technical knowledge, and on the other hand, they should pay attention to practical operations. By setting up experimental environments and participating in project practices, they can improve their practical operation ability and problem-solving ability quickly. In recent years, AI has continued to deepen and extensively empower the field of operations and maintenance, and the cultivation of composite talents is very important Jin Hongliang said that he and his colleagues will maintain a learning attitude, embrace new technologies such as AI, and promote the improvement and efficiency of cloud networks, empowering the industry's digital upgrading. (New Society)