Supervision of accompanying medical services needs to be strengthened
2024-08-02
In recent years, there has been a rapid rise in the number of accompanying physicians who help patients register, queue up, collect medication and examination reports, communicate with doctors, and accompany patients for examinations. Some professional nurses have also joined in. While alleviating the difficulty of seeking medical treatment for some people, some also hold a cautious attitude towards it, believing that the accompanying medical industry is mixed with good and bad, and some individuals may use it as a "medical scalper". With the rapid development of society and the intensification of population aging, the accompanying medical industry has emerged, providing timely assistance and supportive services to the patient population, while also providing them with necessary emotional support and companionship. To a certain extent, the role of the accompanying physician is not just a simple "errand runner", but also a communication bridge between doctors and patients. However, the accompanying consultation industry, which is still in its early stages of development, has also exposed many problems. Some individuals use the guise of accompanying physicians to engage in illegal registration, reselling account sources, and other violations. This not only damages the interests of patients, but also seriously affects the medical order and reputation of the accompanying consultation industry. Strengthening supervision is particularly important to promote the healthy development of the accompanying medical industry. Relevant departments should clarify the regulatory body and specific responsibilities of the accompanying consultation industry, formulate detailed industry norms and standards, and ensure the quality of accompanying consultation services and patient safety. At the same time, a sound complaint handling and accountability mechanism should be established to severely crack down on violations and serve as a warning to others. In addition, training and assessment of accompanying physicians should be strengthened to improve their professional competence and service level. Encouraging individuals with medical backgrounds to join the accompanying medical team is also a development direction worth considering. Retired nurses and other professionals have rich medical knowledge and practical experience, and their joining will greatly enhance the professionalism and credibility of accompanying services. In addition, by establishing an industry credit evaluation system and publicly and transparently displaying the service quality and user evaluations of accompanying institutions and personnel, the social credibility of the entire industry can be effectively enhanced. The rise of the accompanying medical industry is a product of social development, which meets the actual needs of patients during the medical process. Only by improving industry standards, enhancing service quality, and cracking down on violations can accompanying physicians truly become capable assistants for patients on their medical journey. (New Society)
Edit:HAN ZHUOLING Responsible editor:CAICAI
Source:cctv.com
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