Empowering modernization of national governance through digital government construction
2024-07-10
Strengthening the construction of digital government is an important measure to innovate the concept and methods of government governance, which is of great significance for accelerating the transformation of government functions, building a rule of law, clean government, and service-oriented government. Therefore, based on the era background of promoting urban digital transformation and rural digital construction, we must deeply grasp the scientific connotation of digital government, rely on important measures such as "efficiently accomplish one thing" and public data development and utilization, continuously explore new models of digital government construction that meet the characteristics of China's super large population, the governance laws of super large cities, and the practical needs of rural revitalization, accelerate the realization of efficient governance based on digitization, comprehensively improve the level of digital government construction, and promote the modernization of the national governance system and governance capacity, better meeting the growing needs of people for a better life. 1. The construction of digital government is of great significance for promoting the modernization of national governance system and governance capacity. Currently, a new round of technological revolution and industrial transformation is deepening, and the digital wave is sweeping across the world. Since the 18th National Congress of the Communist Party of China, the development of the digital economy has become a national strategy, and the construction of a digital China has achieved significant results. Accelerating the construction of a digital China, fully leveraging China's advantages in massive data and rich application scenarios, unleashing the value of data elements, is conducive to comprehensively empowering economic and social development, and shaping new driving forces and advantages for high-quality development. This year's Government Work Report proposes to "accelerate the construction of digital government" and "improve the level of government services". Building a digital government bears the significant responsibility of leading and driving the all-round development of Digital China, providing strong support for promoting the modernization of the national governance system and governance capacity, and comprehensively building a socialist modernized country. For a long time, some local governments have faced the problem of "difficult access, unsightly appearance, and difficult tasks" to a certain extent. Since the 18th National Congress of the Communist Party of China, with the deepening of the construction of a service-oriented government, the awareness of administrative organs at all levels in serving the people has been continuously enhanced. The phenomenon of "difficult to enter, unattractive, and difficult to handle" has significantly decreased, and the ability to improve the level of government services based on new technological means has significantly improved. However, in some places, new problems such as "easy to enter, unattractive, and still difficult to handle" have emerged, which still falls short of the expectations of the people. The construction of a digital government has accurately captured the key obstacles of "difficult tasks", namely the limitations of traditional bureaucratic structures and management processes in information transmission, decision-making efficiency, and problem-solving. A digital modern government governance system driven by data, guided by services, and coordinated as a mechanism has been constructed in a targeted manner. Through digital transformation, the limitations of traditional bureaucratic governance have been overcome and even surpassed, and cutting-edge information technologies such as big data, artificial intelligence, cloud computing, and digital twins have been fully embedded in public services and social management activities, thereby breaking information silos, improving decision-making scientificity, and enhancing public service capabilities. During this process, the concept of government governance can be continuously updated. Building a digital government not only requires the support of digital technology, achieving deep integration of business and technology, but also fundamentally updating governance concepts. This requires adhering to the comprehensive leadership of the Party, putting the people at the center, and forming an open, proactive, multi-dimensional, human-machine collaboration, and innovative governance perspective. Specifically, the construction of a digital government requires embedding governance concepts of informatization, networking, and platformization in governance practice, as well as emphasizing governance values of data-driven, encouraging public participation, and actively open sharing, in order to achieve a fundamental leap in governance concepts. Therefore, the construction of a digital government is not only about transforming "difficult tasks" into "easy tasks", achieving "efficient completion of tasks" in the field of public affairs, but also achieving comprehensive enhancement of the national governance system and governance capacity, and promoting the overall improvement of national governance efficiency. The digital government plays a significant leading role in the development of the digital economy. Developing the digital economy is a strategic choice to seize the opportunities of a new round of technological revolution and industrial transformation. It is of great significance in promoting the construction of a new development pattern, a modern economic system, and building new national competitive advantages. Digital government has a high degree of informatization and intelligence, and constructs an open, shared, transparent, and collaborative governance platform. This platform can not only enhance the government's own government services and social management capabilities, but also stimulate the innovation vitality and participation enthusiasm of market entities, laying a solid foundation and driving force for the vigorous development of the digital economy. Through the formulation of governance standards, the opening of public data, and the optimization of government services, digital government provides a high-quality and predictable business environment for enterprises in the digital economy industry. It not only systematically reduces market transaction costs, but also stimulates social innovation vitality through the multiple supply of data elements, thereby comprehensively promoting technological innovation and industrial upgrading, accelerating the structural optimization and level improvement of the digital economy. The digital government has a solid supporting function for the development of the digital society. On the one hand, digital government improves the speed and accuracy of government response to social needs by applying big data analysis technology and intelligent decision support systems. At the same time, based on digital governance platforms, it achieves efficient information exchange and effective multi-party interaction with the public, industrial organizations, and social organizations, promoting better allocation of public resources and inclusive delivery of social services. On this basis, by promoting public data openness and the construction of a transparent government, we will expand the channels and spaces for people to participate in national governance and social construction, laying a solid foundation for building an open and inclusive digital society. On the other hand, as a pioneer and demonstrator in the application of cutting-edge information technology and intelligent technology, digital government deepens the transformation of society as a whole towards digitization, networking, and intelligence by building a digital governance benchmark under the national governance system, widely accelerating the deep integration of the physical world and the digital world, the real economy and the digital economy, and material life and digital life, promoting the optimization and upgrading of economic structure and the continuous emergence of new growth points. At present, China is comprehensively promoting Chinese path to modernization with high-quality development, and the construction of digital government is an important topic. We must integrate and strengthen the comprehensive leadership of the Party into all fields and links of digital government construction, take meeting the people's aspirations for a better life as the starting point and foothold of digital government construction, and explore a systematic, scientific, and perfect practical path for digital government construction on the basis of "efficiently completing one thing", comprehensively improving the level of digital government construction in China. Take a comprehensive and specialized institution as the leading unit to form a platform based organization to promote digital governance. Organizations are the lever and tool for carrying out national governance activities. At present, data bureaus/big data centers, urban operation management centers, and matching 12345 citizen hotlines in various regions are the main organizational carriers for promoting digital governance in China. However, in leading the construction of digital government, it is necessary to enhance the level of relevant platform organizations, strengthen their comprehensiveness and authority, and promote cross departmental collaborative governance. In addition, these platform organizations should also have expertise in urban and digital governance, and can quickly and sensitively respond to the needs of citizens, enterprises, and social organizations. Focusing on the difficulties and obstacles in urban operation and high-frequency issues in government services, we will promote more practical, efficient, and convenient digital governance. The construction of a digital government requires multiple approaches and multiple approaches at the governance level. We need to improve the management mechanism and normalized promotion mechanism for the list of key tasks to efficiently accomplish one task, and achieve efficient handling of one task with high frequency, wide scope, and multiple problems. Strengthen the analysis of 12345 citizen hotline data, focusing on controversial work orders and refunds, continuously improving the hotline knowledge base, establishing a normalized decision-making mechanism for unclear responsibilities, and implementing a grassroots frontline review and shutdown system for work items. Systematically sort out the difficulties and bottlenecks in urban operation, promote the optimization of departmental functions and efficient collaboration across departments. Through systematic research on high-frequency issues in government services, scientific allocation of "powers" across departments, levels, and regions is carried out. Systematically integrate and optimize government functions as a whole. We should establish the concept of "holistic government", take "affairs" as the starting point, and comprehensively enhance the scientific, refined, and intelligent level of urban governance. Adhere to "system integration" and promote the transformation of governance mode from departmental isolation to overall collaborative linkage. The comprehensive implementation of integrated service reform under the "One Network, One Service" policy integrates related matters with the principle of "maximum integration". "One network unified management" deeply grasps the characteristics of urban life and organisms, establishes a digital sign system for the operation of super large cities, integrates perception terminals, forms dynamic neuron data clusters, and combines spatial computing and other technologies to create a three element fusion perception system of "human, machine, and object", fully supporting the needs of digital governance. Taking meeting the needs of the people and resolving social problems as the core reference, we aim to provide both speed and warmth in government services. Build an intelligent and efficient command and disposal system, and build a "peace and war integration, two-way coordination" command system, so that command and disposal have both "breadth" and "effectiveness". By developing characteristic application scenarios and focusing on the issues that need to be addressed, incorporating departmental data information into the system platform, transforming departmental management requirements into intelligent algorithms, intelligently discovering and pushing problems through the technical platform, and handling problems according to departmental responsibilities, we promote the overall operation of government governance, achieve the transformation from "segmenting disposal around departmental functions" to "linking disposal around specific matters", and promote the transformation of the governance process from "government exercising functions as a single department" to "government providing services as a whole". Accelerate the construction of an efficient, collaborative, open and shared city level digital infrastructure, and create a new data management platform that combines blockchain and privacy computing. Promoting the construction of a digital government cannot be achieved without a solid digital foundation and digital platform. Therefore, it is necessary to improve the comprehensive governance system of urban data and pay attention to the organic unity of data sharing and data security. Promote centralized and unified management of public data and full lifecycle management, establish a public data directory system, expand and strengthen data resource platforms, and promote the compilation, attribution, and online sharing of public data. Build a convenient and efficient public data sharing system within the national governance system, implement a "list+directory" data supply and demand docking model, and establish a data sharing mechanism based on application scenario authorization. Strengthen the overall planning of the data bureau for comprehensive data governance, form a two-way flow and empowerment mechanism that "departments provide data to data regulatory agencies, and data regulatory agencies return data to departments", and achieve the "management, love, and benefit" of data. According to the "central kitchen" approach (single collection, multiple generation), data governance and sharing are carried out to reduce the burden of grassroots data reporting. Promote the orderly circulation of public data resources, fully unleash the value of public data, support industrial development, mass innovation, and social governance. Data, as a new type of production factor, has been fully integrated into production, distribution, and flow