With the continuous improvement of people's living standards, various skincare products, beauty products, beauty equipment, etc. have gradually become popular products. However, while beauty consumption satisfies people's pursuit of beauty, there are also some quality issues. A netizen reported on the "People's Complaint" platform of People's Daily that they purchased skincare products and cosmetics from a certain brand at an offline counter. After using them for two days, they developed extensive facial inflammation. However, the merchant refused to return the product for a refund and even refused to compensate. "The merchant believes it is a problem with my skin allergy and does not admit it is a product quality issue." This netizen's experience is not an isolated case. Everyone has different skin characteristics, and the effectiveness of skincare products also varies. Some consumers may experience varying degrees of skin problems after purchasing skincare and beauty products, but if they want to return or compensate, it is difficult for consumers to prove that the skin problems are directly related to the quality of skincare products, so they often fall into a difficult position to protect their rights. Beauty equipment has also been a frequent customer on the consumer rankings in recent years. However, some consumers have reported encountering issues such as poor instrument quality, insignificant usage effects, and price upgrades during use. Ms. Wang from Liaoyang City, Liaoning Province purchased a popular beauty device on an online platform. However, the product quickly became non rechargeable and still couldn't be used normally after being exchanged. Consumers have also encountered the "trap" of price increases and generational changes. According to Ms. Zhao from Hefei, Anhui, she purchased a beauty device from a certain brand's self operated store last year and experienced discomfort in the back when using it. The merchant informed that they can return the original machine and exchange it for the latest "Master Edition" at a higher price. But Ms. Zhao found that the price of the "Master Edition" on other online platforms is much lower than the price she purchased. "I have communicated with the merchant multiple times, but they have been unwilling to return the goods. In the end, the merchant said that the return time has passed and they no longer provide after-sales service," Ms. Zhao said. The prepaid consumption of some beauty institutions is full of inducement, and the rules of opaque product pricing and payment before experience make consumers unable to defend themselves. Liu Mei (pseudonym) once purchased nearly 60000 yuan of acne treatment services from a beauty salon. "The salesperson initially told me that long-term use would definitely cure acne. However, after nearly 3 years of practice, I found that the acne removal effect was not significant. Unexpectedly, the salesperson also said that they could compensate me with a voucher and let me continue to recharge and consume." Liu Mei said. Some merchants use various sales tactics to induce customers to make purchases. Ms. Hu from Chengdu, Sichuan purchased beauty services for approximately 40000 yuan under the guidance of beauty salon staff. Due to the high amount, Ms. Hu signed a contract in the form of a loan. Not long after, Ms. Hu felt that the price was unbearable and wanted a refund. Although she had not yet used any beauty products, the merchant demanded that she pay a large penalty for breach of contract. Wang Chengyuan, director of plastic surgery of China-Japan Friendship Hospital, suggested that consumers should choose formal and reputable beauty agencies, and should not trust the advertising of some beauty agencies; Before consumption, it is necessary to verify and confirm the business license and relevant qualification certificates of the institution; The service items provided by beauty institutions should be carefully evaluated. "Consumers can also judge whether the production channels of drugs, devices, and other products are legitimate and whether they have passed the review and certification of the National Medical Products Administration through the official website of the drug regulatory department."