The 'Wish Wall' is connected to the 'Direct Train' - An Experience of a Navy Detachment in the Eastern Theater Command Serving Grassroots and Resolving Difficulties. The PLA Daily reporter Huang Kunlun, correspondent Lin Bin, Yang Haifan, said, 'Once we dock, the package sent by our girlfriend will be delivered to me.' At night, Sun Chuanpu, the main engine of a Navy ship in the Eastern Theater Command, took the initiative to find the Chief of the Brigade Organization, Section Yan, who was following the ship's training after his duty ended. The two of them met for the first time, but it was not their first time in contact, and when they spoke, they were completely free from formality and coldness. Rather than just chatting, it's more like tracking feedback. "In response to this, Tan Xin learned about the significant improvement in the delivery delivery time, and Yan Section Chief has been paying attention to it. This is not only because the officers and soldiers specifically consulted him over the phone before boarding the ship, but also because the changes are closely related to the" Section Chief Direct Train "led by the Organization Department. Immediately, Chief Yan contacted the officials of the agency and instructed them to pay attention to collecting grassroots opinions and formulating a plan to solve the problem. When it comes to the 'section chief direct train', we have to start with the 'wish wall' of the ship. At the beginning of this year, the Chief of the Human Resources Department of the squadron discovered during his military squat that in order to grasp the thoughts and aspirations of officers and soldiers, a "wish wall" was erected on the ship. Everyone could write down their difficulties and puzzles on paper and stick them on the wall. The ship's party committee regularly "exposed" and responded publicly in a timely manner, forming a positive interaction between "suing difficulties" and "solving difficulties". After carefully examining the content of the 'Wish Wall', Chief Cheng couldn't help but feel confused - most of the issues with officers and soldiers were focused on policy interpretation, while the response from the ship party committee was mostly 'waiting to consult with higher authorities for a response'. To this end, Chief Cheng took advantage of the opportunity of serving as a soldier and squatting in a company to organize multiple policy focused Q&A sessions, but there were still some issues that could not be clarified. After returning to the office, he immediately reported the situation to the detachment party committee. Under the authoritative interpretation of organizational policies at the grassroots level, the party committee of the detachment has carefully studied and launched the "section chief direct train" plan. The department chief of the organization uses opportunities such as going to sea with the ship, inspection and supervision, to conduct in-depth investigation and research, collect opinions, and provide on-site answers to feedback questions. If the questions cannot be answered on the spot, they will be included in the problem ledger, and the department will consult relevant experts in a unified manner. We need to ensure that the 'through train' takes the 'last mile' of policy implementation. In response to the reality of heavy maritime tasks and dispersed personnel, which makes it difficult to organize learning and education in a centralized manner, the government departments have carefully designed a 'policy package' that involves the vital interests of officers and soldiers, and have conducted patrols and lectures on the front lines of each ship. The opening of the "Section Chief Direct Train" has brought benefits to both government agencies and grassroots organizations. The recent satisfaction evaluation results have injected more motivation into the grassroots service of the detachment's organs. They have refined the establishment of a "point-to-point" follow-up mechanism for liaison officers, improved the system and mechanism of regular spot research, and regularly organized officers and soldiers' symposiums, and continuously tracked the effectiveness. How about the quality and efficiency of serving the grassroots? Officers and soldiers have the most say. "When Chief Du of the Management Department of the detachment said this, he was writing response opinions based on feedback from the grassroots on four issues:" optimizing the approval process for going out "and" adjusting the round-trip routes of commuting vehicles ". However, after the implementation of the "Section Chief Direct Train" plan for a period of time, a new situation has emerged. As soon as Yuanhang docked, the section chief left