What kind of services do grassroots organizations need to provide? How can the quality and efficiency of government services at the grassroots level be further improved? Although these issues are clich é s, it is precisely because of this that they require constant innovation. The vast number of officers and soldiers are participants, executors, and witnesses of various tasks in the military, with the most voice and suggestion power. This issue of "Special Attention" reflects the story of two units under the 72nd Group Army fully exerting the role of grassroots officers and soldiers as the main body, continuously improving the service level of the organization, and showing the "two-way rush" between the organization and the grassroots. May there be more and more heartwarming things like this, and the more the better. The "mailbox message" has entered the list of work plans of the Party Committee ■ Special correspondent Tong Zujing from the People's Liberation Army Daily, correspondent Liu Rongyu, "Due to continuous rainfall, the outdoor venue is muddy and waterlogged in multiple places, affecting normal training." "Sports equipment is damaged, and it is recommended that the authorities promptly distribute and replace it." In late autumn, reporters saw in a certain brigade of the 72nd Group Army that the organization's Kohu officials are sorting out the messages of officers and soldiers in the mailbox of the brigade's strong military website, It includes more than 10 suggestions for military training and preparation, political education, and life support. He told reporters that after these messages are sorted, summarized, and submitted, they will be included in the Party Committee's work plan list, becoming a powerful tool for the Party Committee to serve the grassroots. If you want to know what kind of services grassroots institutions need to provide, you need to actively invite grassroots officers and soldiers to participate widely. "Speaking of the popularity of online email, Director Hu introduced that this originated from a recent grassroots visit and research. At that time, the leader of the brigade went deep into the front line to collect opinions and suggestions from officers and soldiers, and found many "golden ideas" that were beneficial for unit construction. He couldn't help but wonder, "These ideas are all good, but why hasn't anyone mentioned them before, A chief of staff replied, "If the agency does not take the initiative to ask, we are too embarrassed to mention it. If we talk too much, we may leave a bad impression on the agency. Moreover, most grassroots officers and soldiers feel that they are insignificant, and even if they provide opinions and suggestions, it is difficult to truly adopt and implement them." In response to this situation, at the handover meeting of the agency, the leaders of the brigade highly agreed: it is necessary to strengthen the idea of "grassroots first, soldiers first", Carefully listen to the voices of grassroots officers and soldiers. To this end, they actively improve their work methods, collect opinions and suggestions from officers and soldiers, choose to include them in the Party Committee's work plan list, rely on the strength of the organization to promote implementation and problem rectification, and promote high-quality development of the unit. They further unblocked online democratic channels such as the "chief mailbox" and "officer and soldier opinion box". For problems raised at the grassroots level, they required each department of the government to claim them, resolve them within a specified time limit, and assign dedicated personnel to supervise them; Widely carry out activities such as "I contribute a plan for the unit" and "being a good leader of the company", establish "Golden Ideas" awards, and timely commend and reward constructive opinions with positive guidance, good results, and significant contributions, continuously stimulating the enthusiasm and creativity of officers and soldiers to actively participate; We will improve the consultation and argumentation mechanism for major decisions of the Party committee, widely listen to the opinions of officers and soldiers in planning the development of the unit, fully gather the wisdom of officers and soldiers, and ensure that all decisions are scientific and correct. A few days ago, some soldiers discovered during maintenance that the failure rate of some cooking equipment had increased due to long-term use in the wild. Therefore, they left a message online, suggesting that the government should improve the basic cooking equipment