Promote higher quality and accessibility of medical and health services

2023-07-13

Tianjin has established a "Smart Health Cloud Image Benefiting Service Platform", where patients can access, share, and download their own examination data in real-time; Jiangsu has built a unified Electronic prescribing circulation platform across the province to promote the interconnection of patient visits, prescription uploading in designated hospitals, drug purchase settlement in designated retail pharmacies and other links; Zhejiang has established a unified intelligent medical insurance information platform, achieving online payment for medical insurance... In recent years, internet healthcare has developed rapidly, and new models and formats have emerged, not only improving the accessibility of medical and health services, but also making the experience of medical treatment more comfortable for the public. The widespread application of internet technology has brought about changes in medical and health services, mainly reflected in two aspects. One is the core business related to healthcare. At present, internet medical services have almost covered all aspects, from consultation and treatment to rehabilitation and healthcare. The other type is services other than diagnosis and treatment, such as information consultation, registration, payment, etc. In this field, the advantages of internet healthcare are obvious, as tasks are handled online and there is no need to rush to hospitals or wait in long queues, making it more convenient and efficient. Although internet healthcare has not developed for a long time, it has shown some characteristics that traditional healthcare does not possess. It can build a "fast track" between doctors and patients, expand the coverage of high-quality medical resources, and maintain a "long-term connection" between doctors and patients, making medical and health services more systematic and continuous. Thanks to the development of internet healthcare, patients can now "call" authoritative experts for remote consultations in grassroots medical institutions such as community health service centers, and in remote areas with relatively scarce medical resources; Some patients with chronic diseases can enjoy diversified post discharge continuing care services through online appointment of nurses. Internet healthcare has changed the face of medical services and created new possibilities for improving the level of medical and health services. The medical and health field has its unique characteristics, and service efficiency and convenience are important considerations. Ensuring medical quality and safety is the most important. In recent years, the "Internet Diagnosis and Treatment Management Measures (Trial)" and "Internet Diagnosis and Treatment Supervision Rules (Trial)" have been successively introduced, which clearly define the positioning of Internet diagnosis and treatment and aim to achieve maximum "homogeneity" with the diagnosis and treatment services provided by physical medical institutions. This further standardizes the development path of internet healthcare and also puts forward higher requirements. From the current level of development, the safer and more suitable internet diagnosis and treatment services are common and chronic disease follow-up and family doctor signing services. Although the scope of diagnosis and treatment business is limited, its role cannot be underestimated. According to statistics, the Disease burden caused by chronic diseases in China accounts for more than 70% of the total Disease burden. If effectively prevented, it can greatly reduce the medical burden on individuals and society. Internet healthcare can also rely on physical medical institutions to build a health service model that deeply integrates online and offline, covering the entire lifecycle. Currently, some places are exploring the construction of "digital health communities", further amplifying the role of internet healthcare in balancing medical resources. For example, the "Tianjin Grassroots Digital Health Community" jointly established by more than 260 grassroots medical and health institutions in the city has achieved data interconnection between basic medical care, basic public health, and home medical contract signing systems, attracting a large number of patients to return to grassroots medical institutions, and also improving

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