"Brain Valley" appeared in San Francisco, and ChatGPT set off the AI upsurge of American start-ups
2023-03-09
At a time when the funds in Silicon Valley are more tense than ever, the hot debate about generative AI has started a new round of investment in small startups. In 2022, investors invested more than US $2.6 billion in 110 transactions for generative AI startups, which is a record high in this field. In recent months, in San Francisco and Silicon Valley, the excitement of generative AI gathering, joint office space and various meetings has filled people with the feeling of returning to the entrepreneurial boom of mobile Internet. The young technology founder nicknamed the San Francisco community Hayes Valley "Cerebra Valley". An upsurge is emerging in the US scientific and technological community: enabling and activating traditional businesses with generative AI technologies such as ChatGPT. On March 7, Salesforce, which owns the well-known office collaboration software Slack, officially announced the launch of Einstein GPT (Einstein GPT), which is said to be the first generative AI customer relationship management (CRM) technology in the world. In addition to SaaS (software as a service) giants such as Salesforce, enterprise software start-ups are also competing to introduce the technology behind ChatGPT into commercial software applications, hoping to use the market's enthusiasm for ChatGPT language ability to attract the attention of enterprise technology executives and investors. Pedestrians walk on the streets of Hayes Valley in the center of San Francisco, where scientists and AI startups have begun to dominate the local culture and call it "Brain Valley". "Pushed the button of the turnaround plan" Einstein GPT uses the technology of ChatGPT developer OpenAI to generate personalized email for sales personnel, create specific replies for key customer questions, and automatically generate code for developers. This function launched in the Service Cloud will be presented in the form of a chat box. You can write answers to questions based on the information stored in Salesforce, and the salesperson can edit the automatically generated text. Salesforce also provides Slack with a new ChatGPT application. A spokesman for the company said that people can register to join the waiting list of Slack application. "Combining our data cloud and deeply integrating with Customer 360, including Tableau, MuleSoft and Slack, Einstein GPT will open the door to the next level of intelligence and promote the digital transformation of our new AI world," Marc Benioff, CEO of Salesforce, said in a statement. He said that Salesforce began to use the language model of OpenAI more than a year ago, but the upsurge in this field accelerated the schedule for customers to use new functions as soon as possible. Benioff believes that his company has pressed the button of the plan to turn losses into profits
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