How to better listen to the voice of workers in the digital age

2022-12-14

Digital technology gives birth to new business forms and also brings new labor forms. Labor is the source of all happiness. To advocate labor, we must respect workers. The report of the Twentieth National Congress of the Communist Party of China proposed to "support and standardize the development of new forms of employment", emphasizing "improve the system for safeguarding the rights and interests of workers, and strengthen the protection of workers' rights and interests in flexible employment and new forms of employment". Adhering to the principle of taking workers as the foundation can better enable all the people to further radiate their enthusiasm for work, release their creative potential and create a better life through labor. A new round of scientific and technological revolution and industrial reform has been promoted in depth, digital technology innovation has been active, platform economy has developed rapidly, and a large number of employment opportunities have been created. According to the data of the National Bureau of Statistics, the number of flexible employees in China has reached about 200 million. The number of workers in new forms of employment, such as online delivery attendants, online car hailing drivers, truck drivers, and Internet marketers, who rely on the Internet platform for employment, has increased significantly. Data shows that at present, the number of takeout riders alone has reached 10 million, and some platform takeout riders have reached more than 4 million; The number of platform anchors and related practitioners reached more than 1.6 million. Countless new forms of employment have greatly facilitated the lives of the masses and created great social value. Take the largest online distributors and couriers as an example. They are not afraid of wind and rain, and their mission will reach its goal. They pass warmth with every bit of light and become the basic support for the operation of daily life. However, workers in the new form of employment are also objectively facing difficulties and difficulties such as high occupational risk, long working hours, high labor intensity, and low security level. Relevant data shows that in 2021, the national express delivery business volume will increase by 24.94 billion pieces, the average daily business volume will be 300 million pieces, and the maximum daily business volume will be close to 700 million pieces; The daily order peak of a head platform is 50 million. With the rapid development of new forms of digital economy, workers in new forms of employment are trapped in the algorithm system constructed by digital terminals, Internet and digital technology, becoming the "pupa" of artificial intelligence. Shortening unit delivery time, continuously improving delivery efficiency, more and more eager takeout customers, and malicious complaints that are difficult to stop have led riders to "race against death, compete with traffic police, and make friends with red lights". Poor labor environment, insufficient social security, insufficient humanistic care, and limited career development have all become the worries of workers in the new employment form. Even in traditional industries, in order to prevent employees from "fishing", some units even use digital technology to monitor employees, which infringes workers' privacy and demeans their human dignity. The state attaches great importance to the protection of the rights and interests of workers in new forms of employment. Under the guidance of the central spirit, a series of targeted policies such as the Guiding Opinions on Safeguarding the Labor Security Rights and Interests of Laborers in New Employment Forms, the Guiding Opinions on Implementing the Responsibility of Online Catering Platforms to Effectively Safeguard the Rights and Interests of Take away Diners, the Opinions on Ensuring the Legitimate Rights and Interests of Couriers, and the Opinions on Strengthening the Protection of the Rights and Interests of Employees in New Types of Transportation

Edit:sishi    Responsible editor:xingyong

Source:https://epaper.gmw.cn/gmrb/html/

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