As of 10:00 on September 4, a total of 1664 cases of positive infection had been reported in this round of epidemic in Qinghai Province. On August 12, Qinghai Province was hit by a new round of COVID-19 epidemic. In the peak tourism season, Qinghai province had to press the "pause button", and 10000 tourists were stranded in Qinghai Province due to the epidemic. Under the premise of ensuring the non-proliferation and spillover of the epidemic, how to respond to the demands of stranded passengers and help them return safely and orderly as soon as possible has become an important task of epidemic prevention and control in Qinghai Province. Ma Jianli, deputy director of the Qinghai Provincial Department of culture and tourism, said that Qinghai requires the territorial Government to have a clear picture of the situation of stranded tourists, clear needs, clear difficulties and clear information communication, deal with the refund of tickets, groups and fees, properly arrange the adjustment of itineraries, and assist stranded tourists to return. Publish service hotlines, classify registration, find out the truth, verify nucleic acid test reports, and arrange closed-loop transfer by special vehicles... In the face of the complex and severe epidemic prevention and control situation and tourists who are eager to return home, Qinghai has made every effort to provide service guarantees for stranded tourists and strive to obtain their understanding and support. In order to accelerate the orderly return of stranded tourists in Golmud, Haixi Prefecture, the Golmud epidemic prevention, control and disposal headquarters set up a special class to arrange the orderly return of self driving tourists who meet the epidemic prevention conditions in accordance with the principles of classified measures, batch transfer, safety and order, and strict prevention of spillover. In addition, since September 2, the local government has arranged special passenger cars to transfer non self driving tourists to Xining railway station and caojiabao airport in batches every day. According to statistics, 2974 stranded tourists have been evacuated from Golmud. With the arrival of the new school season, in order to fully guarantee the students' check-in and return to school and the needs of special people to go out, Haidong citizens, Hui and Tu autonomous counties, Hualong Hui autonomous counties and other places have organized transportation departments to arrange special buses to transport students and special people who need to go out to the nearest designated "two stations and one venue" at a fixed time and on a fixed line. Ma Lina, from zhonglagan village, Bayan Town, Hualong County, is a freshman at Northwest A & F University. On September 1, the local government arranged a vehicle to take her and other colleagues to Xining railway station. "After I reported the day before, I arranged a vehicle the next day, which didn't delay me to report to the University." Ma Lina has arrived in Xianyang City, Shaanxi Province, and is isolating according to the local epidemic prevention and control requirements and participating in online courses. Qi Quanmin, a member of the leading Party group and director of the office of the Transportation Bureau of Hualong County, introduced that after making an appointment in advance and registering, Hualong County arranged scheduled passenger transportation according to the number of scheduled trips. All vehicles were scheduled to go directly to Xining railway station, bus station and caojiabao Airport without stopping or getting on or off passengers. "Because of the epidemic, many people can't return as scheduled, and many need to solve all kinds of difficulties caused by detention. Our personnel participating in service guarantee should think in a different position, put themselves in their shoes, and do everything we can to help them return as soon as possible." Sun FA, director of Tanggula market supervision and Management Institute of gelmu city market supervision and Management Bureau of Haixi Prefecture, said that they will continue to do a good job in service guarantee for stranded tourists and continue to pay attention to various appeals of stranded tourists. (Li Xinshe)