(the Guangzhou traffic police continued to carry out the "100 day action" to highlight traffic violations in summer to protect road traffic safety in the area under their jurisdiction.) Recently, the Traffic Management Bureau of the Public Security Department of Guangdong Province received a letter of help from the mailbox of "Ping'an hall": Mr. Li, who lives in Liwan District, Guangzhou, reflected that there are often trucks occupying the roads around his community to unload goods at night. These "Big Macs" not only block the road traffic, but also have the problem of noise disturbing the residents. Soon, Mr. Li received a call back from the police. In the telephone, the police informed him in detail of the rectification of the relevant road sections by the Guangzhou traffic police: the Liwan traffic police continued to strengthen the patrol control of the road sections and the education and guidance of the drivers; The police station under the jurisdiction contacted the sub district and the property management of the commercial market to conduct joint cleaning and rectification; The local police station and the street are also looking for a suitable parking lot nearby... Mr. Li happily said: "there is a response to the request for help. It is expected to be quiet at night. I thank you on behalf of the residents of the community!" Guangdong traffic police have been taking action to solve the problem of "urgent difficulties and worries" for the masses. The author learned from the Traffic Management Bureau of the provincial public security department that since the opening of the "Ping'an hall" mailbox in May 2021, the Guangdong traffic police have actively established and improved the letter handling mechanism, and made every effort to create a new channel for the traffic police to do good things for the people. While ensuring that "every response is made and every response is made", the traffic police of Guangdong Province "solves a case, resolves a class of problems, standardizes a class of processes and optimizes a class of mechanisms", and strives to make the people's sense of gain, happiness and security richer, more secure and more sustainable. Solve problems for the people?? The whole province strictly investigated the new temporary berths on the roads that sounded the horn indiscriminately. The people's livelihood is not trivial, and the branches and leaves are always closed. Traffic police is one of the police types that have the most face-to-face contact between public security organs and the masses. Over the past year or so, many detailed and specific traffic control problems have been received in the mailbox of the "safety hall". These seem to be "small problems", but they are "major events" related to people's livelihood. All eyes are open to the public. According to the relevant responsible person of the Traffic Management Bureau of the provincial public security department, the Bureau has set up a leading group and a special working class in charge of the "top leaders". Important letters are supervised by the main leaders of the Bureau, the directors of all departments are the "first responsible person" for handling letters, and the section heads of the host departments are the "first responsible person". They are linked in a chain and follow up the whole process. At the same time, the implementation mechanism of each line is unblocked. The traffic police detachment and the team leader of each city and county handle the "first responsible person" for the mailbox at the same level, and keep a close eye on each letter, without missing a single piece or a single problem. "To this end, we first explored and implemented the working mode of 'handling complaints immediately, processing within a limited time, and not stopping during holidays'. We established a working mechanism of open and covert investigation, using police in different places, and telephone return and verification to form a closed loop of letter handling work, and avoid letters being handed over at different levels and appeals being turned around in the same place." The relevant responsible person of the Traffic Management Bureau of the provincial public security department said. Previously, the Traffic Management Bureau of the provincial public security department received a complaint letter "reflecting the noise nuisance caused by the indiscriminate honking of horns at night around the community of Xingsheng Road, Tianhe, Guangzhou". After receiving the letter, the Traffic Management Bureau of the provincial public security department quickly organized personnel to carry out an investigation. It found that the problem of indiscriminate honking in the area was caused by the congestion of surrounding roads, disorderly parking and misplacing. Then, it cooperated with the Guangzhou traffic police to coordinate the street communities, commercial squares and community properties, strengthen the traffic order management, and investigate and deal with the behavior of indiscriminate honking, with remarkable results. only one flower is allowed to bloom