At the beginning of April, the goods purchased online have not been received so far, and the card automatically cancels the order half a month after the place of delivery... The reporter noted that at present, many regions across the country have encountered the problem of blocked express logistics. When opening the e-commerce platform, almost all major stores are marked with the prompt of "affected by the epidemic, the delivery of goods may be delayed". In this regard, the State Post Office recently issued a notice requiring the postal express industry to ensure smooth transportation and prevent the backlog of mail and express. "I've been waiting for nearly half a month, but the express still hasn't received it. I don't know which link on the road is stuck." Ms. Gao, a citizen, bought a dress online in early April. On the 12th, she inquired about the logistics details and found that the package was collected on April 2 and then left Shenzhen for Beijing. The logistics progress has not been updated since then. She directly chose to return the goods, but the customer service said she would try to intercept them. If the interception was unsuccessful, the customer could only choose to reject them when they arrived in the future. Another package from Henan to Beijing has been stagnant at the place of delivery for half a month. "Finally, the merchant cancelled the order and refunded the money without prior notice." Ms. Gao said that most of the online shopping goods in the last half month have not arrived smoothly. The reporter learned that many express logistics are transported by land, while long-distance freight lines are facing great uncertainty under the epidemic. Drivers are worried that the travel code will be added in medium and high-risk areas, which will face the risk of being unable to get off the high-speed. In this regard, some enterprises have taken optimization measures to avoid passing through medium and high-risk areas of the epidemic by adjusting routes. In April 11th, the State Council issued the notice on the New Coronavirus's infectious disease prevention and control system, which is issued by the State Council, which is entitled to "ensure the transportation and logistics of the freight transport smoothly." it is not allowed to restrict the traffic of vehicles and passengers. It is not allowed to use the car site and registered residence as the restricted access conditions. It is not allowed to simply restrict the traffic and parking of vehicles by taking advantage of the green star numbers of the passengers and crew members. "In areas with serious epidemic situation, we should rely on the surrounding logistics parks (hub stations, express parks), expressway service areas, etc., speed up the establishment and use of material transfer and transportation stations, connection points or distribution sites, and timely announce to the society" and other specific measures. Subsequently, the State Post Office also issued a notice requiring to do a good job in ensuring the smooth operation of the postal express industry. The notice made it clear that postal administration departments at all levels should take postal and express delivery as the focus of people's livelihood, and organize the industry to resume normal operation in time on the premise of complying with local epidemic prevention policies; Actively connect with relevant departments such as transportation and provide guidance for enterprises to apply for vehicle passes for key materials transportation; We should promote local governments to introduce specific policies such as the passage of express vehicles, allowing mail express to enter the community, and adding contactless delivery facilities to prevent the backlog of mail express. (Xinhua News Agency)