Can't you read the full text without downloading the app? Rectification by the Ministry of industry and information technology

2022-03-04

Automatic downloading without consent, no viewing without downloading, frequent prompts for forced downloading, no "Cancel" option when prompted to download app... Users often encounter similar situations when browsing the web, and many netizens also hate these behaviors. Recently, the Ministry of industry and information technology announced that some netizens and media reported that some websites were forced to download app when users browse page information. The information and communication administration of the Ministry of industry and information technology attached great importance to this, immediately organized verification, and recently held an administrative guidance meeting to urge relevant Internet enterprises to make rectification. The meeting pointed out that with the rapid development of mobile Internet, various apps are booming, providing users with rich application services. However, some information, online communities and other websites frequently pop up the app when users browse the web page, requiring users to download the app to view the full text, and can't read comments without the app, which hinders users from using the web page to browse information and infringes on users' legitimate rights and interests. In this regard, the meeting required relevant Internet enterprises to always take safeguarding the rights and interests of users and improving service experience as the basis for winning users, conduct self-examination and self correction, establish implementation and reform, and resolutely correct the existing problems. It is clearly pointed out that when users browse the content of the page, first, they shall not automatically or forcibly download the app without the user's consent or active choice; When it is recommended to download the app, obvious "Cancel" options should be provided simultaneously to effectively protect the user's right to know and choose. Second, without reasonable and justifiable reasons, users should not be asked not to download the app or not to see the full text. Third, it is not allowed to force or mislead users to download, open app or jump to app store by folding display, active pop-up window, frequent prompt and reducing experience, which will affect users' normal browsing of information. The Ministry of industry and information technology has long proposed to rectify the problem of forced download of app. In the Interim Provisions on the preset and distribution management of mobile intelligent terminal application software issued in 2016, it is required that mobile intelligent terminal application software provided by manufacturers and Internet information service providers shall not call terminal functions unrelated to the services provided and illegally send commercial electronic information; Without express and consent of the user, it is not allowed to collect and use the user's personal information, open application software, bundle and promote other application software and other acts that infringe on the user's legitimate rights and interests or endanger network security. In recent years, the phenomenon of forced download of app is still common on the Internet, and has aroused the disgust of netizens. On February 11, some netizens left a message on the leading message board of people's network that when browsing content with mobile browser, some applications often pop up the window of recommending app. For example, when using apple Safari browser, Baidu will recommend downloading app for browsing, and Baidu Post Bar must download app to browse all comments. I hope the government can rectify this behavior. The Ministry of industry and information technology subsequently responded that it would conduct in-depth research and pay attention to it according to the next work arrangement to safeguard the legitimate rights and interests of users. At the press conference of the State Information Office held not long ago, Xiao Yaqing, Minister of industry and information technology, introduced that in the past year, the Ministry of industry and information technology focused on improving all links affecting users' perception, continuously improving service quality, strengthening personal information protection and effectively protecting users' rights and interests. It mainly solves the problems of APP governance and aging transformation. According to Xiao Yaqing, there are many problems in app governance. The Ministry of industry and information technology vigorously combats violations of users' rights and interests such as illegal collection and use of personal information and pop-up harassment by formulating standards, technical inspection, special rectification, industry self-discipline and other measures. Last year, the Ministry of industry and information technology detected a total of 2.08 million apps, notified 1549 illegal apps, and removed 514 apps that refused to rectify. (Xinhua News Agency)

Edit:Li Ling    Responsible editor:Chen Jie

Source:Beijing Daily

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