Recently, some Zhihu employees said that Zhihu video department is carrying out a round of large-scale layoffs; Through an internal system of the company, we can monitor whether employees have turnover intention. Zhihu denied the claim of layoffs and installation of monitoring system, saying that it has not installed and used the behavior perception system mentioned on the Internet, and will not enable similar software tools in the future. It has always been firmly opposed to the illegal collection of personal information security. However, the reporter learned that such systems for monitoring employees' online behavior are indeed installed and used by many companies. For example, the "employee behavior perception system" developed by Shenxin company can monitor employees' turnover intention, such as sending resumes, and opening irrelevant work websites by employees using intranet chat and video. net friend "Serious violation of employee privacy!" In the screenshot of the "behavior perception system" exposed by netizens, the background can see whether an employee has turnover intention. For example, the login times of an employee on 51job, dragnet, Zhilian recruitment and other websites, the search keywords, the name of the delivered resume and the delivery time. The background can also download and view these resumes. The system will automatically determine whether the resignation risk of these employees is high and list them in a dynamic table. Many netizens were shocked and thought it had violated their privacy: "it has seriously violated the privacy of employees!" "Are job hopping subject to regulation these days?" "Technology does evil" and so on. Some netizens also said: "it's unreasonable to use public computers for private affairs. It's not good to put in a resume and go home from work. You should give people a chance to fix you." system You can perform a variety of "application behavior analysis" The reporter learned that the system is a network monitoring system called "behavior perception system" developed by Listed Companies in the field of network security. In addition to turnover, this system can carry out a variety of "application behavior analysis", including which non work related websites users use during working hours. According to the settings of the administrator, the system can monitor the work efficiency of employees. For example, according to the browsing time of video streaming media, social chat, games, microblog forums, non work related websites, financial stock speculation and other websites, the system can define the behavior of employees who are slack, so as to provide reference for work assessment. An official publicity material shows that the system can be applied to the company for turnover intention analysis, leak traceability analysis, work efficiency analysis, malignant event perception, etc; It can also be applied to colleges and universities to monitor campus network loans, indulge in the network, locate poor students, etc; In addition, there are other monitoring applications. The reporter learned that the price of this system is charged according to the number of users of different systems and sizes. For example, the price of a system with less than 20000 users is about 100000 yuan. Know Deny layoffs and monitor employees For the layoffs of Zhihu video department that triggered the discussion of this event, Zhihu responded that there was no layoff plan in the video business, and also welcomed outstanding talents in the video business, especially in products, operations and other positions. After verification, it is found that some employees are suspected of being dismissed and sent to KOL's monitoring system. It means that it is found that it is a screenshot of the employee's dismissal monitoring system. Zhihu said that he has never installed and used the behavior perception system mentioned on the Internet, and will not enable similar software tools in the future. The screenshot of the system on the Internet has never been contacted, so its authenticity is unclear. In particular, it needs to be stated that the illegal collection of personal information security itself seriously deviates from the values of Zhihu, and has always been firmly opposed to such systems. HR, a large Internet company, told Beiqing daily that the design of this system is "illogical": "he is looking at his own opportunities. Why spend money on cutting him? I think this is illegal, and general HR doesn't need this system very much. Our company doesn't have it." For the system used to monitor key key key employees, he also said: "these people don't have to go to the recruitment website to submit resumes." lawyer If the employee is not informed, personal privacy will be violated Zhao Zhanzhan, a lawyer from Beijing Yunjia law firm, told Beiqing daily that employees' online behavior, including which web pages to visit, what products to buy or chat with others, all belong to the scope of employees' personal information and even privacy. Employees enjoy personal privacy even if they use office computers. However, employers also enjoy the right of employment management for employees. Most employers will formulate internal rules and regulations to prohibit employees from engaging in Internet behaviors unrelated to work during working hours, and therefore monitor them through monitoring systems and other technical means. Zhao Zhanzhan said that whether this situation constitutes infringement depends on whether the employer clearly informs and obtains the consent of the employee before installing the monitoring system and monitoring the employee's behavior. Without the employee's consent, such behavior is suspected of violating the employee's personal information and privacy. Of course, the specific infringer is the employer that uses this system to monitor the behavior of employees. The enterprise that develops this system does not necessarily constitute infringement. Therefore, like surveillance cameras, this software is actually a neutral tool. Whether it constitutes infringement mainly depends on the behavior of the users of the software. Memory Deeply convinced that the share price fell 1.77% on the same day The main operator of Shenxin is Shenxin Technology Co., Ltd., which was established in 2000. Why Chaoxi is the chairman, general supervisor and legal representative, and its major shareholder is a company registered in Hong Kong. The business scope includes the technical development, sales and related technical services of computer software and hardware. In May 2018, Shenxin was listed on the Shenzhen Stock Exchange. According to Shenxin 2021 interim report, the company's main revenue was 2.586 billion yuan, a year-on-year increase of 48.26%; The net profit attributable to the parent company was -132.9544 million yuan, a year-on-year decrease of 5.81%; The debt ratio is 33.61%, the investment income is 36.8523 million yuan, the financial expense is - 104.2411 million yuan, and the gross profit margin is 66.87%. Previously, the 2020 annual report showed that the company achieved a total operating revenue of 5.46 billion in 2020, a year-on-year increase of 18.9%; The net profit attributable to the parent company was 810 million, with a year-on-year increase of 6.7%; Earnings per share was 2.01 yuan. During the reporting period, the gross profit margin of the company was 70%, a year-on-year decrease of 2.2 percentage points, and the net profit margin was 14.8%, a year-on-year decrease of 1.7 percentage points. From the perspective of business structure, the revenue brought by network security business is about 3.349 billion yuan, accounting for 61.35%; Cloud computing and it infrastructure, basic network and Internet of things accounted for 29.15% and 9.5% respectively. Affected by the above events, we were convinced that the share price fell 1.77% on the 14th to close at 144.50 yuan, with a total market value of 60.071 billion yuan. key word Deeply convinced behavior perception system ba In the official introduction, Shenxin said: "Shenxin's behavior perception system ba is another subversive innovation of Shenxin's online behavior management. Based on the massive online logs of online behavior management, it carries out in-depth modeling and analysis of user behavior characteristics, continuously launches behavior perception applications in different scenarios, continuously excavates data value, helps organizations understand behavior risks and simplify operation and maintenance management." Enterprise search app shows that "deeply convinced behavior perception system ba" was first released in 2016 and applied for relevant patents in 2018. The main selling point of this system is to help customers give full play to the value of data through data analysis, realize the visual management of Internet access, and gain insight into risk behavior in advance. Specifically, the original intention of this system design is to avoid the loss or impact of the sudden resignation of the company's core backbone employees on the company. The analysis of turnover intention identifies the employees with turnover intention in advance by identifying the users' online behavior, so as to help the enterprise administrator find out the employees' turnover intention in advance and intervene effectively to reduce the company's loss. The reporter saw that in the user manual, the built-in device includes some common job search websites, and only carries out data analysis for the HTTP website, and the administrator can also customize the website. According to the settings, relevant data will be output on the homepage of turnover intention analysis, including "number of people with turnover intention", "number of high-risk people", "department with turnover intention" and "employees with turnover intention" from both departments and individuals. According to the user's resume delivery, the number of visits to the recruitment website, the number of search keywords in the station and the number of job applications in the station, we can judge the user's turnover risk tendency. If users submit resumes and apply for positions in the station, the equipment will be marked as high-risk. If they only visit the recruitment website for many times, the equipment will be marked as suspected. (Xinhua News Agency)