Five mobile phones won the prize at the same time, all of which were "sweeping robots" Is this sweeping robot worth 2680 yuan? Does the cost exceed 380 yuan? Relevant brand staff responded in an interview with Red Star News reporter, "think with normal logic, not." The lawyer pointed out that if the merchant actually carries out promotional activities in the name of "lucky draw" and sells products with inferior quality and high price, it constitutes consumption fraud. [winning "routine"] It mainly appears on major social networking, payment and takeout platforms Many times a week, he won 2300 yuan "coupons" Netizen "Han Han" shared his experience of "lucky draw" on a short video platform. When she used a platform software "lucky draw", she won the "first prize". Click in to see that it is a "coupon" with a price of 2300 yuan. Skyworth sweeping robot with a price of 2680 yuan can be bought for only 380 yuan. Winning page "Can't it be false?" With doubt, she searched the same goods on Taobao and jd.com and found that the price was indeed 2680 yuan. "I thought I took a big advantage" and was ready to place an order. However, she searched the relevant details on the Internet and found that many people won the prize. Many netizens said that after receiving the products, they found that the quality was not good. A netizen said: "I think it's a pit. I didn't expect to do such a routine." Through testing and collecting the experience of netizens, Red Star News reporter found that such "lottery activities" mainly appear in major social networking, payment, takeout, mobile games and questionnaire platforms, as well as online promotion activities of some businesses. They are mainly operated by institutions named "big brand welfare society", "big brand welfare Hui", "Amoy goods" and "Skyworth welfare society". In five tests a week in a row, the reporter can also "win" 2300 yuan of "coupons" and "preferential products" are floor sweeping robots. In Sina's consumer complaint platform "black cat complaint", there are 25 complaints about "big brand welfare society". The relevant complainants have the same experience with netizen Han Han, and many complainants ask for explanation and refund. In addition, "big brand welfare group", "Taowu Youpin" and "Skyworth welfare society" have also been complained about 11, 10 and 66 times respectively. Most of the products involved are floor sweeping robots and air purifiers. In the micro-blog, jowin, know and other network platforms, a large number of netizens questioned such "raffle" activities, saying that the sweeping tiktok was "pit goods", "sweeping is not clean", or the related "lottery" activities are "deception" and "routine". Some netizens specially shot short video sketches for this purpose. The theme with high attention is "buy a sweeping robot for 380 yuan? Where is the lucky big turntable pit?" The video said: "this is their promotion routine. Marking a falsely high price makes you feel that you have picked up a big bargain. The real promotion should tell you that the value of the goods is more than you expect." There are also some tiktok users who share the relevant sweeping robots. In the video, I saw a white sweeping robot always circling under the stool and couldn't clean other positions. The netizen wrote: "I've been worried for you for five minutes. I thought it was a business routine that really won the grand prize!" A netizen filled in a questionnaire on an English learning app and "won" 2300 yuan "coupon". The netizen wrote on the black cat complaint platform: "I jumped to the website (cheated) and spent 380 yuan. I bought Konka's floor sweeping robot. The second time I submitted the questionnaire, I became Skyworth's floor sweeping robot. I didn't know it was cheated until I couldn't contact the customer service." [reporter survey] Five mobile phones won the prize at the same time, with products lower than similar prices There is no official sales channel, and the sales volume of unofficial retail channels is very low On January 5, Red Star News reporters participated in the "lucky draw" with five mobile phones at the same time. The "lucky draw" method is the popular "big roulette" on the network. There are 9 options in the roulette, including 1 "sweeping robot", 1 "high-end water purifier", 1 "intelligent water purifier", 2 mobile phone recharge cards, and the other 3 "thank you for participating". The page shows that each user has 3 "lucky draw opportunities". The results of the "lucky draw" showed that none of them "won the prize" for the first time, and 5 mobile phones showed "thank you for participating". In the second "lucky draw", all five mobile phones "won the prize". The prizes are "Skyworth m727plus sweeping robot". The price is 2680 yuan. After a discount of 2300 yuan, you can place an order for only 380 yuan. Comparison of product configurations at similar prices The sweeper robot with a price of 2680 yuan can be bought for 380 yuan? Red Star News reporter counted the product names and models of floor sweeping robots in the relevant "lucky draw", mainly including the following four types: Skyworth m713, Skyworth m727plus, Konka kc-vs39 and Konka kc-vs41. At the same time, in order to compare the similarities and differences of intelligent sweepers with similar prices, the reporter selected four sweepers with high sales as the comparison object, and consulted the detailed product information from the "official flagship store": kevos Dibao T9 (2599 yuan), Mijia wash free sweeping robot (2599 yuan), stone sweeping robot t7s plus (2699 yuan) and Youli v980plus (2699 yuan). In terms of navigation mode, the two Konka sweeping robots have no information. Skyworth m713 adopts laser navigation and Skyworth m727plus adopts random navigation. Kevos Dibao T9 uses dtof navigation, and the other three products use laser navigation. In terms of cleaning ability, the four products compared show the data of the strongest suction, while the information of the sweeping robot in the "lucky draw" is blank. In terms of other important parameters, including battery capacity, endurance time, control mode, etc., the indicators of the sweeping robot in the "lucky draw" are inferior to the four intelligent sweeping machines compared. The maximum battery capacity of the sweeping robot in the "lucky draw" is 2200mAh. The battery capacity of the four compared sweeping robots is 5200mAh, which is twice the battery capacity of the sweeping robot in the "lucky draw". More intelligent functions, such as charging mode, three-dimensional map, continuous sweeping after power failure, intensity level, real-time navigation, fragrance system, regular reservation, sterilization function, carpet pressurization, etc. the four floor sweeping robots compared are more or less involved, but there is no such function information of floor sweeping robots in the lottery. It is worth mentioning that these four sweeping robots did not appear in Skyworth and Konka's official mall and official flagship store; Those who retail these products are unofficial online stores. Red Star News reporter inquired that Taobao has only one online store selling Skyworth m713, with a price of 2680 yuan and a sales volume of 0; Jingdong has two online stores for sale, priced at 2866 yuan and 2680 yuan respectively, with a sales volume of 8. Taobao has two online stores selling Skyworth m727plus, with a price of 2680 and a sales volume of 0; Jingdong has an online store for sale, with a price of 4404 yuan and a sales volume of 0. The sales volume of Konka kc-vs39 sweeping robot on Taobao and JD is 0, the sales volume of Konka kc-vs41 sweeping robot on Taobao is 0, and the sales volume of Konka kc-vs41 sweeping robot on JD is 4. There are three online stores selling Konka kc-vs39 on Taobao, with prices of 1546.71 yuan, 1469.37 yuan and 2980 yuan respectively, and the sales volume is 0; Jingdong has an online store selling Konka kc-vs39, with a price of 2680 yuan and a sales volume of 1. There are three online stores selling Konka kc-vs41 on Taobao, with prices of 3500 yuan, 1453.91 yuan and 1546.71 yuan respectively, and the sales volume is 0; Jingdong has an online store selling Konka kc-vs41, with a price of 2680 yuan and a sales volume of 0. The total sales volume of the four products on major e-commerce platforms is only 13. [relevant response] The e-commerce involved did not respond to the lottery SKYWORTH staff said that the products involved in the "award" were not retailed in official channels Through the information left in the "lucky draw", the Red Star News reporter found the enterprise behind. Among them, "big brand welfare society", "big brand welfare Hui" and "Skyworth welfare society" are Shenzhen maiduo E-commerce Service Co., Ltd., and "Taowu Youpin" is Shenzhen yangbeibei e-commerce Co., Ltd. The reporter called the customer service telephone of the above two companies, and the relevant staff did not respond positively to the questions raised by the reporter. The staff of McDonalds said that its company cooperated with Skyworth and left the contact information of the reporter. As of press time, the relevant principals of the two companies had not responded. On January 5 and 6, Ms. Lin and Ms. sun, relevant staff of Skyworth Group, replied to the questions of Red Star News reporters. Why not retail through official channels? They said that Skyworth m713 and Skyworth m727plus are the products of the group, but they are not retailed in the official channels. Neither of these two products is retailed to end C (individual users) and only to end B (enterprises or merchants), "this is one of our marketing models". Is there any cooperation with the company carrying out the "lucky draw"? Ms. Lin said that only with sales authorization, she could not define what cooperation was. Ms. Lin and Ms. sun did not comment on whether the "lucky draw products" involved routines and fraud, saying that "customers did feed back this problem to us, and we also explained the situation to the headquarters". How much is the "lucky draw product" worth, and does its cost price exceed 380 yuan? "With normal logic, it won't (more than 380 yuan)," Ms. Lin said [lawyer's statement] Merchants suspected of false "prize sales" Consumers have the right to demand returns and compensation Red Star News reporter also noted that the two small programs of "big brand welfare society" and "big brand welfare Hui" have been shut down by wechat platform, which shows that "the service has been suspended due to suspected fraud". However, in many other commonly used apps, the relevant "lucky draw" is still ongoing. Lawyer Yang Weiping of Sichuan tongxingda law firm believes that the above cases belong to e-commerce companies using the network platform to sell shoddy goods by means of "winning sales" and "raffle sales", which is an act of cheating consumers and a routine sales. It is manifested in deliberately informing consumers (buyers) of the false situation of the product, falsely reporting the price, deliberately concealing the true situation of the product, and luring consumers (buyers) to make a wrong expression of intention by winning the prize or drawing. According to the relevant provisions of the law on the protection of consumers' rights and interests, business operators shall provide consumers with true information about goods or services, and shall not carry out misleading false publicity. Accordingly, the operator has the obligation to truthfully state the true information about the commodity to the consumer. This obligation is a legal obligation that the operator must perform. Violation of this obligation will constitute fraud, and the consumer has the right to ask for return and compensation. According to Lawyer Zhang Bingyao of Sichuan Zongmu law firm, Article 6 (6) of the measures for the punishment of acts infringing on the rights and interests of consumers clearly states: "the information provided by business operators to consumers about goods or services shall be true, comprehensive and accurate, and shall not have the following false or misleading publicity acts: selling goods or services by means of false 'reward sales',' principal repayment sales', 'experience sales', etc." In this "prize sales" model, the actual value of the "prize" does not match its bid price, which has been suspected of false "prize sales" and constitutes consumption fraud. Lawyer Zhang Bingyao said that consumers can ask businesses to return goods and refund and request punitive damages in accordance with the relevant consumption fraud provisions of the consumer rights and interests protection law. At the same time, the administrative organ should also actively act, and may impose penalties on relevant businesses, including warning, confiscation of illegal income, fine, even suspension of business for rectification, revocation of business license and so on. (Xinhua News Agency)