The open online tutoring project for middle school teachers in Beijing is a platform entrusted by the Beijing Municipal Education Commission to the future education advanced and sophisticated innovation center of Beijing Normal University to recruit tutors for on-the-job teachers with intermediate and above titles in middle schools and teacher training institutions in the city, and provide free online tutoring for the diversified and personalized problem needs of junior and middle school students. Is online tutoring an "official make-up course"? Will the trial implementation of this online tutoring program cause a resurgence of make-up fever? On the topic of concern, the reporter interviewed Yu Shengquan, executive director of the future education advanced innovation center of Beijing Normal University. 1. Is "open online tutoring" an "official make-up course"—— No, this is the redistribution of high-quality services by teachers through "going online" Reporter: what is the form of free real-time online counseling for all junior middle school students in Beijing? Is it the same as the after-school counseling when the "double reduction" is not implemented? How can the students find a suitable teacher? Yu Shengquan: the service mode of "open online tutoring" is different from that of training institutions. It is not a mandatory fixed teaching arrangement. Teachers are arranged to have fixed courses at a fixed time. It is an open counseling mainly to solve students' personalized problems and promote students' personalized development. In the process of tutoring, teachers use desktop computers or laptops and dot matrix pen tools to jointly realize real-time online tutoring based on audio, pictures and text through mobile phones, pads and other mobile terminals. Counseling includes the following four forms: "one-to-one real-time online counseling", "one to many real-time online counseling", "question and answer center" and "micro class learning". The "open tutoring plan" clearly stipulates the tutoring time and limit the continuous tutoring duration: "one-to-one" and "one to many" real-time online tutoring shall not exceed 30 minutes in a single time, and the total duration of "one to many" Tutoring shall not exceed 5 hours per week. The four forms of counseling can be combined freely, which is a demand driven counseling: students can call online teachers online when they encounter problems, focusing on the communication and interaction between teachers and students based on learning problems. Students can also carry out continuous learning of corresponding recommended resources in combination with the knowledge point diagnosis of their own questions on the platform. At the same time, in order to ensure students' learning effect and protect students' eyesight, the platform will use artificial intelligence technology to reasonably control students' continuous online counseling time. After one-on-one real-time online tutoring, the online teacher shall evaluate the tutored students. The system automatically records the online learning duration of each student every month, the points of tutors, the evaluation of teachers, the evaluation given by teachers and other online tutoring behaviors, and records them into the background database. Reporter: some netizens call the "open tutoring program" an "official make-up course". Do you agree? Yu Shengquan: it is not an "official make-up course". When we started the pilot in 2016, our starting point was to promote the circulation and sharing of teachers' intellectual resources, promote the flow of teachers' intelligence to the outer suburbs, and guide teachers to complete high-end, distinctive, personalized and differentiated counseling services in the system. This is an innovation of personalized education public service mode led by the government, which increases the opportunities for suburban students to obtain high-quality teacher services, helps students solve personalized problems through multiple channels, and improves students' subject knowledge, ability, literacy and learning interest. Li Yi, deputy secretary of the Education Working Committee of the Beijing Municipal Party committee, explained the background and significance of the online counseling program. Online counseling is a powerful means to promote the balanced development of education and an important part of building a high-quality education system; Teachers realize the redistribution of high-quality service attributes through "going online", which is an important measure to improve people's education satisfaction, especially students' actual sense of acquisition. 2. What kind of students are suitable for free online tutoring—— Encourage students to choose suitable teachers according to their own personality development and learning interests, Not everyone has to go, every day Reporter: what kind of students are suitable for free online counseling? Yu Shengquan: the open online tutoring program is to encourage students to choose suitable teachers among broader platforms and resources according to their own personality development and learning preferences, so as to improve their learning experience and harvest. However, not everyone should go to it every day, but only when students have needs. On the platform, teachers can mark the subject content and teaching expertise they are good at. Reporter: free tutoring for famous teachers, will there be a rush of people, network congestion and less than teachers? Yu Shengquan: the core feature of this project is openness. Teachers do not regularly tutor a student. Generally, a student tutors for about 5 to 20 minutes. After tutoring, teachers can also tutor other students. They can tutor many children in one night. We have calculated that if this multiplier effect is considered, the number of teachers' services in the system basically matches the number of students' needs. Moreover, the platform has a scheduling mechanism. Generally, there will be no lack of teachers. In case of students' demand exceeding teachers, we will give priority to recommending micro class services and question services. This is asynchronous and will not be congested. Reporter: will online counseling service increase the burden on teachers? Will it lead teachers to focus on online tutoring? Yu Shengquan: in fact, the work of teachers in many schools is flexible to a certain extent. Teachers can go online if they have time and energy. They can not go online if they have no time and energy. Moreover, in order to avoid conflicts of interest, the document stipulates that teachers can only tutor students from other schools. In recent years, 7538 teachers and 14618 qualified teachers have volunteered to participate. Those who want to enter the open counseling that they want to participate in need of three-level review: school review, regional review and municipal review before they are qualified for counseling. In this process, only when students call teachers can they have the opportunity for counseling. This time, the qualification of tutors has been further clarified, and they should have intermediate professional titles. If teachers focus their work on online tutoring, data will gradually be highlighted in reverse, early detection, early warning and early regulation will be carried out as soon as possible, so as to ensure public welfare services and avoid some bad behaviors. 3. How to view the relationship between in class learning and after-school online counseling—— Promote the evolution of regional overall education ecology integrating online and offline Reporter: we have learned that the future education advanced innovation center of Beijing Normal University has actually been piloted for five years. More than 70000 junior middle school students have received counseling, with a cumulative counseling frequency of more than 2 million times and a duration of more than 300000 hours. What is the effect of the pilot? What reference does this provide for the online tutoring program implemented from January 1, 2022? Yu Shengquan: the Beijing Municipal Education Commission and the future education advanced innovation center of Beijing Normal University first launched the first phase of pilot work in Tongzhou District in November 2016, and then expanded the scope of implementation to Pinggu District, Miyun District, Huairou District, Yanqing District, Fangshan District, Daxing District, Mentougou District and economic Development Zone. The implementation effect of the project in the first three stages is generally good, effectively realizing the online circulation of teachers' intellectual resources, expanding the influence scope of high-quality teachers' resources, promoting the balanced development of interregional education to a certain extent, and becoming a useful supplement to basic public education services. The previous questionnaire survey of teachers and students and the tracking analysis of student counseling effect show that teachers and students are more than 90% satisfied with online counseling. The correlation analysis we did found that students who often ask questions actively make rapid progress in relative academic performance. Students who participate in counseling more often make significant progress faster than students who do not participate in counseling. The behavior of participating in counseling is positively related to their academic performance. Of course, this can not be entirely attributed to counseling. Some students are also affected by personality characteristics. In general, through the guidance of high-quality teachers in various disciplines and the learning of high-quality resources, it can have some positive impact on students' performance. In the future, standardized guidance will be strengthened. According to the data of teachers' guidance quality and guidance process, labels reflecting the dimensions of teachers' guidance quality, participation history and teaching style preference will be generated to outline and form teachers' personal portraits, so as to ensure that online teachers provide service behaviors that meet quality standards. At the same time, artificial intelligence will also be used to help the efficient development of online counseling and in-depth analysis of students' educational needs. Reporter: one of the original intentions of the implementation of "double reduction" is to emphasize the improvement of in class teaching quality. From the pilot situation, what impact will the implementation of "online counseling plan" have on in class teaching? Yu Shengquan: education should take into account every child. Some students do not understand some things due to their own conditions and various reasons, and they will have the need to answer personalized questions. At this time, we need to have comprehensive counseling services. After class make-up courses will be gradually cancelled, and the supply within the system will keep up to meet the personalized service and provide students with a choice. This kind of guidance can promote the evolution of the regional overall education ecology integrating online and offline, and the connection and connection of online guidance and offline classroom information and data, so as to create an education ecology integrating virtual and real. At the same time, through the sorting and analysis of students' questioning data, the distribution of students' questioning knowledge points in various disciplines and grades can be extracted, It helps to dig out the common problems of students' disciplines, provide support for subsequent precision teaching and discipline teaching and research, and support teachers' precision teaching, teaching and research and professional development through the mechanism of "online data feeding offline teaching and research", which will also be very helpful to improve the quality of teaching in class. (outlook new era)