In recent years, the credit card business of China's banking financial institutions has developed rapidly and played an important role in facilitating people's payment and daily consumption. However, in recent years, some banks have extensive business philosophy, weak service awareness, inadequate risk control, and violations of customers' legitimate rights and interests. According to the data recently released by the Consumer Rights Protection Bureau of the CBRC, 44374 complaints involving credit card business in the third quarter of this year, accounting for 50.8% of the total complaints. The notice on further promoting the standardized and healthy development of credit card business (Draft for comments) (hereinafter referred to as the notice) recently issued by the China Banking and Insurance Regulatory Commission (CIRC) makes it clear that it will focus on solving the problems existing in credit card business in the fields of card issuance and credit management, so as to better protect the legitimate rights and interests of consumers. The proportion of abusive issuance of long-term sleep cards shall not exceed 20% In recent years, under the background of vigorously developing retail business, some commercial banks "run horse and enclosure" in the field of credit card, blindly pursue scale effect and market share, and the situation of excessive card issuance and repeated card issuance is prominent, resulting in disorderly competition, waste of resources and other problems. According to the data of the people's Bank of China, as of the end of the third quarter, the total outstanding credit of credit cards overdue for half a year was 86.926 billion yuan, an increase of 6.26% month on month, accounting for 1.04% of the credit balance payable by credit cards. Therefore, the notice specifies that banks shall not directly or indirectly take the number of cards issued, the number of customers, market share or market ranking as a single or main assessment index. Strengthen the dynamic monitoring and management of sleep credit cards. For more than 18 consecutive months, the number of long-term sleep credit cards with no customer active transaction, current overdraft balance and zero excess payment shall not exceed 20% of the total issued amount of the institution at any time point, except for credit cards with additional policy functions. Banks exceeding this proportion shall not add new cards. "In the future, the CBRC will also dynamically reduce the limit standard for the proportion of long-term sleep credit cards and constantly urge the industry to reduce the proportion of sleep cards to a lower level." The person in charge of relevant departments of the CBRC said. Industry insiders believe that the relevant provisions of the sleep card will help banks timely monitor and discover internal risks, and lay a foundation for the safety and compliance of banking financial institutions. "For commercial banks, the next step is to speed up the rectification of non-compliance. In particular, we should change the development mode of credit card business from simply pursuing scale and speed growth to professional and refined high-quality development." Dong ximiao, chief researcher of Zhaolian finance, said. Control disorder by stages and strictly standardize the collection of credit card interest fees At present, some banks have some problems, such as unclear disclosure of interest and fee levels, one-sided promotion of low interest rates and low rates, charging interest in disguised form in the name of handling fees, blurring the actual use cost, unreasonably setting a low starting point or no starting point for bill installment, and implementing automatic installment without customers' independent confirmation, which increases the difficulty for customers to accurately understand and judge the use cost of credit cards, Even increase the interest and fee burden of customers. Therefore, the notice requires that banks should improve the standardization and transparency of credit card interest and fee management, show the use cost of installment business funds, and adopt the form of interest uniformly. The total amount of interest and fees borne by the defaulting or overdue customer shall not exceed its corresponding principal. The minimum starting amount and maximum amount of installment business shall be specified, and the customer's interest and fee burden shall not be increased by inducing excessive use of installment business. At the same time, it is clearly required that banks must continue to take effective measures to promote the reasonable decline of credit card interest and fee level. For installment business, The notice requires that installment business shall not contract with other credit card business (agreement) mixed or bundled signing. The fund balance that has been amortized shall not be amortized again, except for the personalized installment agreement stipulated by the supervision. The term of installment business shall not exceed 5 years. If a customer really needs to apply for installment repayment for cash advance business, the amount shall not exceed 50000 yuan or equivalent convertible currency, and the term shall not exceed 2 years. "The notice proposes to regulate the interest and fee and limit the overall interest and fee level of credit cards, which is very important to protect cardholders." Dong ximiao said that it means that banks need to fully and accurately disclose the interest and fees of credit cards and their installment business in the future to avoid cardholders falling into the "interest and fee" trap. Control excessive credit and set the upper limit of the total credit line of a single customer Excessive credit is also a high incidence problem in the field of credit cards. In the face of fierce market competition, increasing the credit line is usually a means for banks to compete for customers. At present, the credit control of some banks' credit cards is not prudent and can not strictly evaluate the credit status of customers, resulting in problems such as excessive credit, increasing business risks and unreasonably pushing up the leverage level of customers. The notice requires banks to reasonably set the upper limit of the total credit line of a single customer's credit card. In the process of credit approval and adjustment of credit line, the accumulated credit line of credit card obtained by customers from other institutions shall be deducted to prevent unreasonable overlapping credit lines between banks. "For commercial banks, credit card lines should be reasonably verified, multiple credit lines should be minimized, and excessive credit should be strictly controlled. For example, the requirement of 'rigid deduction' should be strictly implemented. When granting credit lines to cardholders, the lines obtained in other banks must be deducted." Dong ximiao said that cardholders must also use credit cards rationally, live within their means and spend reasonably. They should not break East walls and make up west walls by handling multiple credit cards. The overdraft amount of credit card must be repaid in time to avoid negative impact on credit record. For the external cooperation of credit cards, the notice requires that banks must handle the core business links of credit cards through their own network platform, implement a unified list system management for cooperative institutions, and clearly agree on the rights and responsibilities of both parties. The bank's issuing amount and credit balance through a single cooperative institution shall meet the concentration index limit. It is clearly stipulated that the joint unit of the joint card shall be a non-financial institution that provides customers with its main business services, and the cooperation content is limited to the advertising promotion of the joint unit and the equity services related to its main business. "Some banks rely too much on external cooperative institutions for card issuance and collection, which breeds potential risks." Dong ximiao said that it is necessary to strengthen the access and management of external cooperative institutions, standardize the collection of credit cards, and effectively protect the legitimate rights and interests of cardholders. It is worth noting that the notice proposes to explore innovative models such as online credit card business, and stipulates that banking financial institutions should complete rectification within 24 months from the date of implementation of the document. "The cbcirc encourages the banking industry to make rational use of new technologies, new channels and new models, constantly optimize credit card service functions, enrich product supply, continuously and effectively reduce various use costs of credit cards, provide strong support for expanding scientific and rational consumption, and effectively enhance the people's sense of access, convenience and security in handling cards." The person in charge of relevant departments of the CBRC said. (outlook new era)