The vast government service hall, without any staff, can still operate effectively - according to a report by China News Service on April 2nd, the first unmanned government intelligent hall in Hangzhou, Zhejiang was officially put into use in the industrial community of Qianjiang New City Central Business District. The unmanned government intelligent hall relies on the "Shangxinbao" intelligent government system and the "Shangxinban · Cloud Window" platform, and integrates with the DeepSeek big model to provide services such as robot guidance, AI intelligent pre screening, and "cloud window" backup processing for enterprises and individuals, realizing the transformation of government services from "manual window" to "digital intelligent space". The above-mentioned unmanned government intelligent hall covers a wide range of areas and involves many matters related to government services. While improving the efficiency of government services, it also saves a lot of labor costs. In recent years, with the gradual implementation of streamlining administration and delegating power, more and more public service procedures have been simplified, further breaking through the reform bottleneck of "repeated running of the masses". Nowadays, Hangzhou has launched an unmanned government intelligent hall, which eliminates the face-to-face manual review process and can achieve "non-stop" operation, minimizing the influence of human factors to the greatest extent possible. Of course, despite this, we still need to recognize that some government service work still relies on on-site supervision by staff, and some government service work cannot be completely replaced by unmanned government intelligence departments. Handing over matters that can be easily handled through self-service to intelligent systems, utilizing valuable human resources on the "cutting edge", is also beneficial for streamlining administrative resources, avoiding personnel redundancy, and further compressing the space for rent-seeking power. The unmanned government intelligent hall is a positive exploration of digital technology empowering public services, and it is worth further promoting in more places. At present, artificial intelligence technology is developing rapidly, fully leveraging the enormous power of technological progress and innovation. There is still a lot of room for improvement in the quality of public services, including breaking down the "information barriers" between departments, streamlining the multiple links in the service process without affecting service quality, and minimizing the impact of human factors. This will make government services more accurate and efficient, and better achieve the goal of building a rule of law government and a service-oriented government. For some time now, "imperceptibility" and "invisibility" have become keywords for some local government services to gain popularity. We hope that with the continuous empowerment of advanced technology, social governance in related fields can catch up with the fast train of the digital age, make greater progress, and achieve better results. (New Society)