From "treating diseases" to "attracting fans", Hainan's open medical services have won praise from foreign patients
2025-03-27
Lecheng, the window for China's medical opening-up to the outside world! "During the Boao Forum for Asia 2025 Annual Conference, a foreign guest specially went to the Lecheng International Medical Tourism Pilot Zone (hereinafter referred to as Lecheng Pilot Zone) in Boao, Hainan, which is adjacent to the conference center. After learning that a special drug listed in the United States can be landed in Lecheng Pilot Zone through the" franchise policy "in just three months, he expressed such admiration. This "medical special zone" established 12 years ago has now introduced more than 460 internationally licensed drugs and equipment, benefiting over 110000 patients. The Lecheng Pilot Zone, which attracts global attention, is the "model room" of Hainan's "Medical Association World". In recent years, Hainan has continued to expand its medical opening-up to the outside world, and the number of foreign patients treated has repeatedly reached new highs, shaping an international medical reputation with efficient and warm services. At the International Medical Department of Haikou People's Hospital, John from Canada made an appointment through the hospital's English official website and completed the entire process of registration, consultation, and medication collection in just 30 minutes. From passport verification to multilingual guidance, this place is like an 'international medical fast lane' John said that the hospital has developed special plans for foreign nationals in terms of medical habits, environment, procedures, and service attitude. Its "one-stop" service also covers insurance direct payment, medical record translation and other links, and opens a 24-hour emergency channel for emergency cases. Shen Yiyang, an American physician from the International Medical Department of the hospital, said that by using green channels to break down the "medical barriers", the hospital has become one of the main treatment options for foreign patients residing in Hainan. Doctors from the International Medical Department of Haikou People's Hospital are receiving foreign patients (photo taken on March 20, 2023). Xinhua News Agency, as the national export base of traditional Chinese medicine services, has attracted many foreigners to Sanya Traditional Chinese Medicine Hospital for its traditional Chinese medicine physiotherapy, including Russian architectural engineer Konstantin. After browsing the information of this hospital from the website, Constantine brought his parents to experience Ai Xun, acupuncture and moxibustion and massage. Traditional Chinese Medicine is amazing! "He exclaimed." The doctor's skills combined with a warm climate have a significant therapeutic effect on shoulder, neck, and lumbar pain. "In 2024, Sanya Traditional Chinese Medicine Hospital received about 7000 foreign guests. In addition, the hospital continues to expand its trade in traditional Chinese medicine services to countries such as Spain, Brazil, Russia, and the Middle East, while also cultivating a group of traditional Chinese medicine talents for Kazakhstan, Portugal, and others. Tania, a 52 year old Australian cancer patient, never imagined that her life trajectory would intertwine with the distant Wuzhishan in Hainan. In January of this year, when she learned that experts were attending at the Second People's Hospital of Hainan Province located in Wuzhishan City, she immediately flew to Hainan for treatment. In addition to providing enthusiastic service, the hospital also arranged volunteers to translate each sentence, gradually resolving her anxiety, by assisting with medication collection and delivery, guiding patients to wait for appointments, accompanying examinations, and helping to collect reports. This is my most risky and correct decision, "Tania said." I can get out of bed and move around the day after the surgery, and I will be discharged and return home soon. "In January of this year, the Lecheng Pilot Zone achieved a breakthrough of" zero "reception for international medical tourism teams throughout the entire process. An Indonesian tour group arrived at Lecheng Pioneer Zone from Jakarta and completed an unforgettable "medical+tourism" experience. A tour group member said as they were about to leave, "This trip made me feel how close China is to Indonesia!" An Indonesian tourist (left) underwent a health check at the Boao Lecheng International Medical Tourism Pilot Zone in Hainan (taken on December 25, 2024). Xinhua News Agency reported that Hainan Qiyan Stem Cell Anti Aging Hospital, located in Lecheng Pilot Zone, has not only established medical cooperation workstations with foreign countries, but also hired Japanese medical experts with cross-border diagnosis and treatment experience as "international deans", stationed at the hospital for consultations, and has received unanimous praise from foreign clients in recent years. Nowadays, Lecheng Pilot Zone has become a destination for medical examinations and recuperation for tourists from Southeast Asia, Central Asia, the Middle East, and other regions. Hu Lu, Deputy General Manager of Hainan Boao Lecheng Cultural Industry Development Co., Ltd., introduced that Lecheng Pilot Zone continues to attract foreign medical staff to practice, promoting cooperation between multinational pharmaceutical companies. Especially since 2024, it has accelerated the development of international medical tourism business, accurately guided overseas customers, and gradually developed into a multifunctional international medical tourism destination. Relying on the policy of "visa free entry of personnel from 59 countries", Hainan has issued a management guide for international outpatient settings, which defines standards such as language services and international insurance docking, and promotes medical institutions to move from "hardware openness" to "service internationalization". At present, at least 27 medical institutions can provide international outpatient services, gradually winning the trust of foreign patients. (New Society)
Edit:Chen Jie Responsible editor:Li Ling
Source:Xinhuanet
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