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Think Tank

Breaking through the 'information island' and realizing a national elderly care chess game

2024-12-02   

Recently, the national elderly care service information platform has been officially launched and put into operation. Since the trial operation of the Double Ninth Festival this year, the platform has received over 150000 daily visits, with a cumulative total of nearly 5.5 million visits. For the elderly population and national elderly care institutions and service providers, the official launch of the National Elderly Care Service Information Platform has provided them with great convenience. The platform gathers practical information on laws and regulations, policy documents, and service guides related to elderly care services. It also provides multiple "one-stop" services such as one click search for elderly care maps and one-stop handling of service matters, which is conducive to promoting the "interconnection and intercommunication" of elderly care service information, optimizing the allocation of elderly care resources, and helping elderly care service practitioners and the elderly population to timely understand policies, simplify service processes, and alleviate the shortage of elderly care service supply. The aging of the population is not only a common trend in the development of human society, but also a fundamental national condition for China in the long term to come. Data shows that as of the end of 2023, China's population aged 60 and above is nearly 300 million, with characteristics such as a large elderly population base and a fast aging rate. With the increasing demand for elderly care services in China and the rapid development of the "silver economy", it is urgent to establish an authoritative, safe, efficient, and convenient elderly care service information platform to coordinate elderly care resources. Although China has vigorously promoted the development of the "silver economy" in the past, meeting some objective needs in the field of elderly care services cannot be achieved overnight, such as uneven distribution of elderly care resources in various regions, mismatch between elderly care service facilities and the growing demand for elderly care, insufficient efficiency and talent supply in elderly care services, and difficulty in meeting the personalized and diversified service needs of the elderly population. In some areas, elderly care resources have not been efficiently utilized after investment, and there is even a phenomenon of idle waste. At the same time, previously, the release of elderly care information in various regions of China was carried out independently, with some information updates not being timely, technical standards not being unified, and data not being interconnected, objectively forming "information islands" for elderly care. These issues have constrained the high-quality development of elderly care services in China. The launch of this platform will connect these "isolated islands" and achieve a nationwide "chess game" of elderly care through the "high-speed running" of elderly care service information. It can provide more comprehensive information services for elderly care institutions and the elderly population nationwide, allowing them to "adapt to their needs". Building and continuously improving the national elderly care service information platform is a major social livelihood project related to improving the level of elderly care services, ensuring social stability and harmonious development. Firstly, the platform can effectively enhance the level of government services in the elderly care field, improve the ability of all parties involved to timely grasp policy information, service queries, and other dynamic information, and improve the efficiency and convenience of government services. Secondly, the optimized allocation of resources on the platform can promote efficient integration of elderly care service resources. At present, the platform gathers location information of over 400000 elderly care institutions, community elderly care service institutions, and facilities across the country, which can greatly improve the efficiency of information acquisition, promote efficient matching between supply and demand of various elderly care service resources, and accelerate the mature development of the "silver haired economy". Thirdly, the platform helps promote the high-quality development of elderly care services. By implementing a series of online, simplified, and convenient services such as applying for subsidies for elderly care services and registering elderly care institutions, we aim to make elderly care information more accessible online and reduce the number of trips for the elderly and elderly care institutions in real life. This will provide more convenient and high-quality elderly care services for the vast elderly population and improve the quality and efficiency of elderly care services. Fourthly, the platform effectively connects with the elderly care service information of various provinces (cities), prefectures (cities), and counties (cities) across the country, integrates national elderly care service data resources, and continuously promotes functional iteration and information updates to achieve cross regional and cross level "interconnection" of elderly care service information across the country, improving service and security levels. At present, the national elderly care service information platform has just gone out of trial operation and entered the formal operation stage, and various functions are still in the exploration and optimization stage. In the future, different departments and institutions can strengthen information sharing and collaboration, strive to break down "data silos" and "data chimneys", and enhance the smooth flow and timely updating of various elderly care service information. At the same time, the platform also needs to continuously improve its functions, optimize user experience, adhere to the concept of aging friendly design, achieve user-friendly interface and easy operation, and minimize the threshold for elderly users as much as possible, making the platform truly "user-friendly, user-friendly, and effective", and becoming a commonly used and trusted platform for elderly care service personnel and institutions. The launch of the National Elderly Care Service Information Platform is a major benefit for the "silver haired economy". With the support of the platform, various resources and services are expected to more efficiently reach the demand side. With the continuous increase of such policies, service support, and funding investment, the enthusiasm of social forces to participate in elderly care services will also be enhanced, and the formats of elderly care facilities and service institutions will become more diverse. Can relevant departments and institutions make great efforts in this regard? Promoting smart elderly care?, Fully utilize emerging models and intelligent devices such as community elderly care and home-based elderly care to improve the quality of elderly care services. On the other hand, it is necessary to strengthen user feedback mechanisms, continuously improve platform functions and services, and form supervision and management of socialized elderly care services to ensure the healthy development of the "silver economy". In this way, we can maximize the node significance of the national elderly care service information platform between the elderly population, government functions, and elderly care services, and promote the high-quality development of the "silver economy". (New Society)

Edit:Luo yu Responsible editor:Jia jia

Source:huanqiu.com

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