How do elderly people cover their 'money bags'
2024-11-25
For some young people, their parents' "shopping desire" has become a major annoyance, especially after they come into contact with online shopping. Compared to young people, the elderly seem to find it more difficult to resist the temptation of low prices on the internet. Various online shopping tactics that have been "blocked" by young people are still frequently used among the elderly population. So, the drama of buying and getting back, and protecting their rights after the incident has been staged in many families. In order to cover up their parents' wallets, these young people are really worried. My old father fell into the trap of "zero yuan shopping". "Who knew there could be so many pitfalls in reading online novels?" Mr. Zhao recently encountered some inexplicable packages containing things he had never bought before. After an inquiry, the case was finally solved: it turned out that these packages were all orders placed by the old father. My dad doesn't really want to buy it, but he uses his phone to read novels and occasionally pops up advertisements Mr. Zhao said that the old man thought he could return to the novel page with just one click, but ended up jumping to the shopping page. Mr. Zhao said that if it's only at this point, just close it. But unfortunately, some unregulated small video shopping advertisements can make the elderly mistakenly believe that they are receiving products for free. Coupled with the boasting of the product's efficacy in the small videos and the seller's "use first, pay later" sales method, these packages are continuously delivered to their homes. And it wasn't until he received the package and the fees were deducted that his father realized that "receiving" these things meant spending money. Compared to Mr. Zhao's father's experience of being "shopped" online, Ms. Xue's distress actually comes from her mother-in-law's addiction to online shopping, who bought "100 yuan jewelry" for 30000 yuan. My mother-in-law frequently gives me things, such as fur, jewelry, and handicrafts. They were all bought in the live broadcast room, but they are also things that she doesn't need and I don't know how to use either Ms. Xue told a reporter from Beiqing Daily that since her mother-in-law came into contact with live shopping, it has been unstoppable. At first, it was recommended by my neighbor's aunt that shopping in the live broadcast room was cheaper than in the morning market. My mother-in-law became obsessed with shopping in the live broadcast room Ms. Xue said that due to the fact that elderly people often watch live broadcasts of a single type of product, they tend to stock up on similar products at home. For example, there are over ten sets of four piece bedding sets at home. In the most expensive jewelry live broadcast room, which costs one or two hundred yuan per piece, she spent over 30000 yuan in a month. When she buys too many things, the elderly person will give away some of them. The reason why she didn't choose to return it is twofold: firstly, because she doesn't know how to handle it, and secondly, because she had no idea that these items could still be returned. We also advised her not to watch anymore, but she couldn't give up and even had a feeling of 'addiction'. She couldn't sit still without watching for a day Nowadays, there are more and more things in Mrs. Xue's mother-in-law's house, some of which are even piled up in a corner of the room without even opening the delivery boxes. If Ms. Xue's mother-in-law is still addicted to shopping in the live broadcast room, in Ms. Xu's opinion, her mother has already stepped into the trap of selling health products. I saw the WeChat group on my mom's phone and my mind was buzzing Ms. Xu said to a reporter from Beiqing Daily that she found out while helping her mother clean up the memory on her phone that she checked in more than 20 WeChat groups every day. The content of the check-in is surprisingly consistent, all stating that the course has been completed. After careful inquiry, she found that these so-called "learning courses" are watching live broadcasts or videos on a official account at a fixed time. She also clicked on some videos and found that although the recommended products were different, without exception, they were all lectures by so-called "hospital experts", and in the end, they were all recommending so-called "health products". She found many so-called "health products" deliberately hidden from her mother's house. There are pillows and pendants made from jujube pits, as well as unknown "health wines", capsules, various herbal teas, and so on. After asking, she found out that her mother added these WeChat messages through an egg collecting activity. The other party promises to receive various gifts as long as they complete the "online class" on time. It's like an online variant of the health products that were popular a few years ago, "a reporter from Beiqing Daily learned. Currently, some health live streaming rooms have formed a complete" pit old chain ". Firstly, we use a combination of online and offline methods to attract the attention of the elderly, often using small gifts such as free eggs as a lure. Then, we use these drainage methods to attract the elderly into specific online chat groups, and regularly post live streaming links in these groups to guide them to watch "check-in". In these so-called 'private domain live streaming rooms', without exception, there are some' health experts' who create health anxiety and exaggerate the sales of various health products. Previously, in the first quarter of 2024, the China Consumers Association mentioned in its complaint hotspot analysis that the first hot issue was the frequent trap of elderly people in online consumption. Many market analysts believe that due to the low familiarity of most elderly people with the online environment, they are unclear about the rules and channels for reporting and complaining without necessary guidance and assistance; Some merchants' after-sales customer service is virtually non-existent, and e-commerce platforms passively fulfill their responsibilities. In addition, the complex rules for identifying infringement behavior and the high cost of protecting rights make elderly people hesitate. Chen Yinjiang, Executive Director of Beijing Sunshine Consumer Big Data Research Institute and Deputy Secretary General of the Consumer Rights Protection Law Research Association of the China Law Society, believes that for the elderly, trying various new models and formats of online shopping is not only a pursuit of new lifestyles, but also one of their efforts to keep up with the development of the times and integrate into the present. However, the new consumption model and new consumption formats themselves have problems such as incomplete laws and regulations, and non-standard business behavior. Our consumer association and regulatory authorities generally prioritize handling consumer complaints from the elderly Chen Yinjiang said that when elderly people encounter problems and need to protect their rights, they often have insufficient physical and mental strength. For many elderly people, when they encounter infringement problems in these new consumption models or formats, they often don't know how to protect their rights, and even can't find the main body to protect their rights. Therefore, they often give up on their rights and consider themselves unlucky in the end. He suggested that in addition to relevant operators being honest and law-abiding, actively promoting aging friendly consumption scenarios, consciously safeguarding the legitimate rights and interests of the elderly, they should also provide preferential protection to this special group of elderly people from legislation, regulation, and educational guidance. The Implementation Regulations of the Consumer Rights Protection Law, which came into effect on July 1st this year, specifically emphasize that it is not allowed to induce elderly people to purchase goods or services that clearly do not meet their actual needs through false advertising of therapeutic, health, and wellness effects. However, in the future, further legislative efforts will be made to strengthen the protection of the consumer rights of the elderly. In addition, elderly people should also learn more about relevant legal knowledge and consumer knowledge, continuously enhance their self-protection awareness and ability to protect their rights in accordance with the law. The China Consumers Association suggests that relevant departments focus on rectifying the prominent issue of using the internet to infringe upon the rights and interests of elderly consumers. Streets and communities can organize network literacy training courses for the elderly population, educating them not to easily click on unknown network links, not to disclose personal privacy information, and enhancing their awareness of network security. (New Society)
Edit：Rina Responsible editor：Lily
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