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Military

Naval Aviation University's Base Upgrades to Military Service Quality and Efficiency

2024-10-24   

I didn't expect some of the suggestions and opinions raised during the meal to be implemented so quickly! "Recently, Zheng, a staff member from the Organization Department of a certain base at Naval Aviation University, found that the dining order and environment in the cafeteria had significantly improved compared to before. Stepping out of the cafeteria, Secretary Zheng and his comrades unanimously praised the "get it done right away" work style of the organization. Previously, this cafeteria only needed to provide meals for station staff. Due to the recent relocation of sister units for on-site training, it is necessary to provide additional meals for dozens of people, which has brought some problems: crowded dining spaces, long waiting times, insufficient food supply... Some people have reported that they cannot eat well or fully, and the satisfaction with cafeteria meals has also significantly declined. Officers and soldiers have voices, and the government has responded. After learning about the situation of "roast", Chief Li of the Base Force Management Section immediately led relevant personnel to the canteen to carry out field research, understand the crux of the existing dining conditions, communicate with the dining officers and soldiers, listen to opinions and suggestions, and make a commitment to solve the above problems in the shortest time. After the research was completed, the relevant departments of the base carefully studied and quickly came up with corresponding measures: considering the small number of diners in a certain unit, a separate area can be designated for dining, and staggered dining with personnel from other units; Transforming the dining table that can only serve food on one side into a insulated dining table that supports synchronous feeding on both sides, improving feeding efficiency and reducing waiting time in line; Guide the cafeteria to calculate the total amount of food supply based on the maximum number of diners in different units, and refer to training arrangements to timely increase the variety of dishes, ensuring that each meal is nutritionally balanced, sufficient, and not wasteful... At the same time, they also require the cafeteria to replace easily washable plates uniformly to further strengthen dining safety. After guidance and assistance, the cafeteria quickly completed the improvement of dining conditions. The officers and soldiers returned to the cafeteria and were delighted to discover these changes. During the dining period, the cafeteria food security personnel also randomly distributed survey questionnaires to the dining officers and soldiers, providing feedback on the solutions to some previous problems and providing reference for further improving service quality and efficiency. The leaders of the base introduced that since the beginning of this year, in the face of the problems brought about by the rapid and synchronous development of training, accommodation, management and other aspects during the transfer and training, they have adhered to the principle of putting grassroots first, focused on the needs of officers and soldiers, regularly collected opinions and suggestions, designated special personnel to follow up on specific problems, held regular coordination meetings to summarize and classify the urgent problems that need to be solved, and immediately solved those that can be solved on site. For those that are difficult to solve temporarily, they have also clarified the time nodes for solving and given a deadline for response. In addition, they have established a "look back" mechanism to dynamically track and assess the effectiveness of each rectification, ensuring that problems are thoroughly resolved and remain effective in the long term. (New Society)

Edit:He ChengXi Responsible editor:Tang WanQi

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