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Law

'Keng Lao' Health Live Room: Sending eggs and gifts to attract offline traffic, opening private domain live streaming online 'brainwashing'

2024-10-15   

My mother watches health classes in the live broadcast room at 12:30 every day and even takes notes. Later, she bought health products such as bear bile powder and fish oil one after another. So far, she has spent more than 8000 yuan in the live broadcast room, but persuasion has been ineffective. "Recently, Ms. Huang from Quzhou, Zhejiang reported to the reporter that she is distressed because her mother is obsessed with health live broadcasts. Eating three pills in the morning and two pills at night will greatly improve your symptoms of arrhythmia In the video shared by Ms. Huang with reporters, a self proclaimed "health expert" named Mr. Wang promoted the efficacy of the product in the live broadcast room. However, after receiving the goods, Ms. Huang found that "these health products are produced by small manufacturers without production approval numbers, and some do not even have production dates". The reporter's investigation found that some health live streaming rooms have similar routines, starting from offline stores to attract traffic. Some stores advertise slogans such as' buy 15 eggs for 1 yuan 'and' receive a pair of knee pads for free on the opening day '. Multiple interviewees stated that the store requires them to be at least 45 years old to claim it. Afterwards, they were pulled into online chat groups, where some people regularly post live streaming links that are different every day, and some even require entering a password to enter. It is reported that some health live streaming services are provided by small internet companies. After clicking on the link, customers will be directed to the "private domain live streaming room" of the online chat group, where they will "brainwash" middle-aged and elderly people within a small circle. There are also live streaming rooms that register multiple accounts, but after being reported, they 'switch' to a new platform. These health live streaming rooms target middle-aged and elderly people who are exposed to the internet, capturing their psychological exaggeration of product efficacy. Many middle-aged and elderly people, from gaining small profits at the beginning to purchasing health products worth thousands or even tens of thousands of yuan, step by step fall into designed traps. Regarding this, Zheng Xiang, a professor at the Law School of Beijing Jiaotong University and vice president of the Beijing Aging Law Research Association, believes that such live broadcasts involve illegal activities such as false advertising, product or service infringement, and in serious cases, criminal acts such as fraud, negligence, or intentional injury. He also stated that live streaming sales rely on platforms, with numerous participating entities such as service operators, platform operators, and advertising operators. The legal relationships are complex, and there is confusion of roles and unclear rights and obligations in different forms, which poses difficulties for regulation. Recently, the Cyberspace Administration of China launched a special campaign to rectify false and vulgar phenomena in the field of online live streaming, focusing on cracking down on behaviors that excessively exaggerate the "efficacy" of products, exaggerate the functions of food and health products, and mislead and harm consumers. Zheng Xiang believes that in order to rectify the "pit old" health live streaming room, the platform should first fulfill its responsibilities seriously, conduct strict qualification review on the personnel and content of live streaming sales, and timely supervise the operation of live streaming. If clues are found or relevant reports are received, the live streaming room should be closed in a timely manner by blocking accounts or banning speech. The platform should also use the deposit paid by the live streaming operator in advance to compensate the victims for damages. Relevant functional departments should strengthen supervision, seriously deal with the illegal behavior of live streaming e-commerce operators, and at the same time, open up online complaint channels to better solve complaints related to 'cheating' live streaming Zheng Xiang said. (New Society)

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