Caring for People's Livelihood, Improving Law Enforcement Quality and Efficiency, Qingdao Public Security Strictly Standardizes, Fairly and Civilized Law Enforcement, Drawing a Safe Picture
2024-06-17
Every morning at 9 o'clock, the staff of "Public Opinion 110" at the Qingdao Public Security Bureau in Shandong Province will send follow-up messages to the previous day's handling of household registration, entry and exit, vehicle and driver management and other service matters, as well as to the public's demands through 5 channels such as calling 110 and 122 to receive and handle police calls. For those who are dissatisfied with the response, manual follow-up visits, 3-day follow-up supervision, and 5-day completion feedback will be conducted through the "968110" law enforcement management supervision telephone. Integrated promotion of follow-up, monitoring, rectification, feedback, and assessment to ensure closed-loop management of public opinion demands throughout the entire chain. A hotline, connecting the quality and credibility of law enforcement by public security organs on one end, and the warmth and well-being of the people on the other, has become a vivid portrayal of Qingdao's public security organs optimizing service efficiency through the rule of law environment and legal thinking. The basic activity of public security organs is law enforcement, and the level of rule of law directly determines the effectiveness of modernization of public security work. We will deeply study and implement the spirit of the National Public Security Work Conference, firmly establish the law enforcement concept centered on the people, systematically promote the "1+6" source governance of rule of law public security construction, focus on building a full process and full chain law enforcement management and supervision system, and promote the overall improvement and efficiency of public security work Yu Ruibo, Deputy Mayor of Qingdao and Director of the Public Security Bureau, said in a recent interview with the Legal Daily. Since the beginning of this year, the Qingdao Public Security Bureau has conscientiously implemented the deployment requirements of the Ministry of Public Security and the Provincial Public Security Department, established the annual leadership group for the rule of law and public security construction of the city's public security organs, and formulated the "Three Year Overall Plan for the Rule of Law Construction of the City's Public Security Organs". The reform of law enforcement responsibilities has been deepened, the supervision and guarantee of law enforcement have been more comprehensive, and the quality and efficiency of law enforcement have been significantly improved. Progressing layer by layer, with the system as the foundation. The Qingdao Public Security Bureau makes good use of institutional tools and focuses on transforming institutional advantages into governance effectiveness. We have formulated and issued 19 institutional norms and law enforcement guidelines, including the "Guidelines for Handling Common Police Cases on the Scene and Evidence Collection". We have also issued a "List of Minor Non Punishments for First Violations", which includes 20 behaviors related to enterprises that violate the law for the first time and have minor circumstances in the non punishment list. 287 market entities have not been punished, and the quality and efficiency of law enforcement and case handling have achieved a new leap. Issuing institutional documents such as the Implementation Rules for Legal Review of Cases by Qingdao Public Security Organs (Trial) and the Opinions on Further Strengthening the Review of Economic Crime Cases, to strengthen case review and supervision. The timely filing rate of all public security organs in the city within the statutory time limit reaches 100%, and the problem of actual filing is "zero occurrence". The Opinions on Strictly Standardizing the Handling of Criminal Cases by Public Security Organs in the City (Trial) have been issued, clarifying the responsibilities of police officers and police stations in the city and sub bureaus, and comprehensively improving the quality and efficiency of criminal case handling. The implementation measures for the appearance and response of public security officials in court in Qingdao have been introduced, strongly promoting the appearance and response of public security officials in court, actively resolving administrative disputes, and effectively improving their ability to administer in accordance with the law. The attendance and response rate of public security officials in the city has reached 100%. These two systems have been successively rated as excellent law enforcement systems in China by the Ministry of Public Security. "The public security organs in Qingdao are continuously promoting public security legislation and institutional construction, forming a set of law enforcement and case handling norms with public security characteristics, ensuring that all laws and regulations are comprehensively, normatively, and concretely implemented in public security work." The relevant person in charge of the Legal Affairs Detachment of Qingdao Public Security Bureau stated. The direction of addressing the six major challenges at the source is clear and well executed. In order to ensure the effectiveness of the "Year of Rule of Law Public Security Construction" campaign, Qingdao public security organs have vigorously promoted the "six source governance challenges" of "solving existing cases, clearing accumulated cases", prominent law enforcement issues, prominent petition issues, reducing pressure on police reports and complaints, 110 police reception and handling, "public opinion 110", and 12345 public opinion appeals, ensuring the organic unity of the political, social, and legal effects of law enforcement. Adhere to the principle of fast handling of current cases and clearing accumulated cases, and maintain a 100% timely filing rate within the statutory time limit. Taking the evaluation of the level of 110 alarm service stations in the province as the starting point, Qingdao Public Security further improves its ability to quickly receive, accurately dispatch, promptly issue police, and standardize police handling. Strengthen the service of household registration, entry and exit, and vehicle and driver management windows, as well as the monitoring of 110 and 122 emergency response and follow-up visits. Strengthen the handling of the "968110" law enforcement management supervision hotline, deepen the governance of the "12345" government service hotline's appeal handling, and achieve the goals of a timely response rate of 100%, a timely response rate of 100%, a satisfaction rate of 80%, and a problem-solving rate of 70%. One by one construction, one by one measures, the Qingdao public security organs are resolutely adopting a strong attitude, taking on responsibilities, and taking practical actions to integrate the guiding, regulating, and safeguarding role of the rule of law throughout the entire process and various fields of public security work. In the Jinjialing Financial District of Laoshan District, the public security organs have continuously advanced the legal defense line, established the city's first Jinjialing Financial District police station with economic investigation characteristics, continuously polished the "Qingdao Jinzhi brand" of public security services to ensure the development of the financial industry, and worked hard to achieve the legal commitment of small financial risk resolution and leading financial security services. In the "Qingdao Central Legal District Shanghe Legal District" of Jiaozhou City, the public security department continues to optimize high-quality public security services, specifically setting up an immigration service center, innovating and promoting work models such as "zero delay", "one window acceptance, parallel approval", and activating convenient enterprises with high-quality legal services, so that the achievements of legal construction can be seen, touched, and felt. The Qingdao Public Security Bureau has also improved its law enforcement service methods based on actual situations, introduced 32 measures to safeguard high-quality development, established a police enterprise joint intellectual property criminal protection mechanism with 13 well-known enterprises, standardized the review system for enterprise related cases, improved the long-term mechanism for police enterprise contact services, promoted the standardization of public security government services, continuously deepened administrative management service reform, and formed a cluster effect and long-term mechanism. As a law enforcement force that safeguards safety and combats crime, and as a practical subject of reform and innovation, Qingdao public security organs have always ensured standardization through professionalism, and maintained safety and stability through the rule of law and legal means. In order to improve the quality and efficiency of the law enforcement and case management center, the Municipal Public Security Bureau has fully launched the construction of a highly centralized and integrated law enforcement and case management center. A total of 142 case centers and business systems in each city's sub bureau have been integrated into the system, and the law enforcement and case management center has been developed into a one-stop case handling platform, supervision and management center, and a comprehensive support base. In order to strengthen the integrated intelligent law enforcement and case management platform as the "hub", Qingdao has independently developed a Qingdao Public Security Law Enforcement and Case Management Platform that integrates "empowering practical operations, full process supervision, and improving quality and efficiency" on the basis of the Provincial Department Law Enforcement Comprehensive Management Platform. This platform achieves intelligent control of law enforcement and case handling with "full process coverage, full element support, full process supervision, and full performance quantification", allowing each case to be handled under the lens and sunlight. Since its operation, the platform has automatically warned and alerted more than 15000 law enforcement risks, prevented more than 350 law enforcement issues, and effectively promoted the dual promotion of law enforcement efficiency and case quality, as well as the improvement of law enforcement effectiveness and public satisfaction. In order to further improve the quality and efficiency of law enforcement and case handling, the city's public security organs are implementing a law enforcement and case handling points system, focusing on the three elements of "quantity, quality, and effectiveness", setting up "evidence centered" evaluation rules, constructing a quantitative evaluation system for law enforcement and case handling, and building a law enforcement performance evaluation system that integrates "how fast and good" and "responsibility and rights", guiding, regulating, and motivating police officers to handle more cases and handle them well. In order to strengthen the law enforcement force, the Qingdao Public Security Bureau has made good use of the police training base to strengthen the training of law enforcement practical combat capabilities. Through on-the-job training, professional training, and frontline practical training, strict discipline and style, and improved legal literacy. We will vigorously promote typical work methods such as the "Xiaocheng Studio" in the southern branch of the city, the "Old Horse Mediation Work Method" by Ma Huailong in the northern branch, and the "Li Jiashun Work Method" in the Licang branch throughout the city, inspiring and guiding the public security police to vigorously promote the spirit of the rule of law in the process of learning from role models and paying tribute to heroes, and passing down the belief in the rule of law. (Lai Xin She)
Edit：Ying Ying Responsible editor：Shen Chen
Source：http://www.legaldaily.com.cn
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