On December 12th, the Department of Human Resources and Social Security of Guangdong Province launched the Guangdong "People's Voice Hotline" program, responding to concerns about social security business handling, personal pension account opening and payment, and labor rights protection. More than 90% of online social security transactions were held at the program site. Xia Qing, a member of the Party Group of the Provincial Department of Human Resources and Social Security and Secretary of the Party Committee of the Provincial Social Security Bureau, first introduced the "Guangdong Macao Social Security One Window Pass" jointly organized by the Provincial Department of Human Resources and Social Security and the Macao Social Security Fund. At present, specialized windows have been opened in Hengqin and Nansha, facilitating the mobility of residents from Guangdong, Hong Kong, and Macao in the three areas, and solving the issue of pension and social security rights without restrictions. "Social security services can now be processed online, nearby, and door-to-door." Xia Qing said that the number of social security services processed online in the province has exceeded 90%. If on-site services are necessary, more than 20000 towns, villages, and eligible commercial bank branches in the province are all social security service network points. We actively promote the realization of 15 minute access to service points in urban areas and 5 kilometers in rural areas. In addition, door-to-door services are also provided for elderly people who are not convenient to go out. Pension is one of the most concerning social security issues for the public. Xia Qing introduced that so far, the cumulative surplus of social security funds in the province has reached 1.8 trillion yuan, including 1.78 trillion yuan in pension insurance. "We have solved the problem of imbalance in various parts of the province, and regardless of where the insured person pays in the province, they are collected and disbursed uniformly, ensuring that social security benefits are fully distributed.". As of the end of October this year, there have been over 6 million individual pension accounts opened in Guangdong's leading regions. "Personal pension is mainly a pension insurance system designed to meet the different levels of elderly care needs of the public, and is a good way to improve the level of personal pension." Xia Qing said that participating in personal pension can not only increase retirement income, but also provide significant tax incentives for insured individuals. When encountering labor disputes, one can seek the help of trade unions and arbitration institutions in the "public voice investigation" process, and citizens can reflect on their own labor rights issues. A man mentioned that employers, in order to reduce costs, have resorted to measures such as salary cuts and work stoppages to force employees to voluntarily resign. Another woman mentioned that the company used a resignation certificate as a bargaining chip to demand that employees waive compensation. "The practice of unilaterally suspending work and only paying the minimum wage standard without reaching an agreement with employees is not compliant. Huang Haijing, Director of the Labor Relations Department of the Provincial Department of Human Resources and Social Security and a first level researcher, believes that workers who believe their legitimate rights and interests have been harmed can make interest claims and protect their legitimate rights and interests through labor supervision or arbitration.". How can a company coordinate with its employees in a reasonable and legal manner to overcome operational difficulties and overcome them together? Xiao Ren, Deputy Director of the Provincial Labor Security Supervision and Comprehensive Law Enforcement Supervision Bureau, introduced that when enterprises encounter difficulties, they can provide a layoff plan to the human resources and social security department in advance through economic layoff procedures. If there are no violations of laws and regulations after review, it can be implemented. During this period, employees will receive economic compensation in accordance with regulations. From the perspective of law enforcement effectiveness, can effective regulations be established for enterprises that fail to fulfill their duties? Xiao Ren introduced that the labor security supervision agency will conduct an investigation and verification after receiving complaints and reports
Edit：Hu Sen Ming Responsible editor：Li Xi
Source：GD TODAY
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