Creating a "Poetry and the Distance" homestay butler for you and me, with a scale of millions of practitioners
2023-08-14
Hello! Can I still make a reservation? "" Hello! There are still two available rooms left. May I ask when you will arrive at the store? Do you have any special requirements for the room? "In the Jiurushan Scenic Area of Jinan City, Shandong Province, the butler of Maowo homestay, Kong Jie, continued the call as usual. After communicating with the guest, she added their WeChat account and sent them the specific locations of the homestay and parking lot. Nowadays, the scale of homestay butler practitioners has exceeded one million, and last year it officially became a new profession announced by the Ministry of Human Resources and Social Security. They provide customized services such as accommodation, dining, and local natural environment, culture, and lifestyle experiences to meet the personalized needs of tourists, meticulously creating our "poetry and distance". Good butlers are mostly "versatile" jeans, white T-shirts, and red vests, and 37 year old Kong Jie looks capable and capable. Kong Jie is a native of Jining, Shandong. He had previously worked part-time in various places before coming to Jiurushan to work in the homestay industry. I worked for six years. Over the past 6 years, Kong Jie witnessed the rapid development of the homestay industry. The form and connotation of tourism have undergone significant changes in recent years. Tourists are no longer satisfied with single sightseeing tours, but prefer to experience them in more diverse forms. "Kong Jie said that homestays focus on service and experience, which can help people return to nature, feel warm, comfortable, and relaxed. The popularity of homestays has driven rural tourism and local employment. Not far from the Cat's Nest homestay, it's Red Beauty Rong Wooden Bucket. The characteristic of this homestay is that the room looks like a red wine barrel. Home stay butler Liu Li is 45 years old and a villager from nearby Huluyu Village. When I saw Liu Li, she was entertaining guests at the door with a smile on her face. She told reporters that before becoming a homestay butler, she was a housewife with no source of income. After the rise of homestays, after training, I found a good job at my doorstep, which I couldn't even think of before. Now that Liu Li's child is in college and taking care of the elderly is also convenient, she is very satisfied with the job of homestay butler. Facing the sea or living in the mountains, in the eyes of many people, the job of a homestay butler is what everyone pursues as "poetry and distance". In fact, Kong Jie stated that the daily work of a homestay butler is highly comprehensive and not easy to do. For example, in addition to providing basic accommodation services such as check-in, reception, cleaning, and dining arrangements, she also needs to plan travel routes and recommend tourist attractions for residents, such as how to climb mountains and play water, and how to visit dozens of characteristic experience halls in the scenic area. Good butlers are mostly 'generalists'. Unlike hotel staff, the butler of a homestay is closer to the guests and has more contact. It's important to understand everything, and having more skills doesn't weigh on you! "Kong Jie said, which not only facilitates interaction with different guests, but also provides a better life experience for everyone. Atmosphere creation, etiquette reception, coffee grinding, wine tasting, flower arrangement, etc. are all contents of the training for home stay butlers. Faced with such demands, Kong Jie frankly felt a certain amount of pressure and challenge. At present, the most challenging aspect for her is the promotion through new media. With the popularity of self media and short videos, homestays have developed new ways of communication. "I am learning to operate accounts such as Tiktok and Xiaohongshu, and broadcast live on a regular basis. Sometimes I also upload some pictures and texts, hoping to attract more people to understand and experience our homestay," Kong said. Learn New
Edit：Hou Wenzhe Responsible editor：WeiZe
Source：people.cn
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