Night Outpatient Clinic: Convenient for Patients to Go to Work and See Doctors
2023-07-13
"Please pay attention to the call number on the screen when you see the patients in the outpatient clinic at night." After 17:00 every day, such a prompt sound will ring in the outpatient building of Peking Union Medical College Hospital. Although it is normal time to leave work, there are still many patients waiting for treatment in the outpatient building. Peking Union Medical College Hospital has 28 departments that provide outpatient services at night to facilitate patients' off peak medical treatment. Currently, Beijing, Shanghai, Guangdong, Jiangsu, Zhejiang, Shandong, Jiangxi and other places are promoting the construction of night clinics. More and more hospitals and community health service centers are launching night clinics one after another. These medical institutions adjust medical resources, extend treatment time, and meet the diverse needs of patients. So, how is the opening of night clinics? How should night clinics balance resources such as manpower and medical equipment? With these questions in mind, reporters from Science and Technology Daily recently interviewed relevant experts. Several hospitals across the country have opened night clinics. The "Beijing Medical Institution Outpatient Appointment Diagnosis and Treatment Service Management Standards" propose to encourage qualified medical institutions to open well-known expert clinics and special needs clinics in the evening, weekends, and holidays. In fact, night clinics are not a new thing. The Xinjiekou Hospital District of Beijing Jishuitan Hospital has opened a night clinic since 2004, and the Huilongguan Hospital District of Beijing Jishuitan Hospital has also opened a night clinic since August 2020. The departments that open night clinics in the two hospitals include spinal surgery, orthopaedics trauma, hand surgery, Sports medicine, etc. In addition, there are also some comprehensive departments with high demand, such as Gastroenterology, Pediatrics, Dermatology, General Surgery, Burns, etc. Zhao Haitao, assistant director of the outpatient department of Beijing Jishuitan Hospital, said that the opening of the night clinic was well received by office workers. Office workers have expressed that they can finally go to work and see a doctor without any need for leave or missed work. Since May 4 this year, Jiading District Hospital of Traditional Chinese Medicine has officially launched a night clinic, with 7 popular departments providing services. "Through preliminary research, we found that there were many patients on weekends, especially in dermatology, gynecology, ophthalmology and other departments, and most of them were young patients. In addition, many patients were busy on weekdays and had no time to see doctors, so they had to save their medical needs for weekends." Jin Weiguo, vice president of the Jiading District Hospital of Traditional Chinese Medicine, said that it was against these backgrounds that the hospital considered using the time in the evening. With the launch of night clinics, we also hope to break some patients' inherent medical concepts. For example, if you have a slight headache at night, don't rush directly to the emergency department. "Jin Weiguo said that night clinics not only facilitate the people, but also to some extent alleviate the pressure of the emergency department, so as to leave the emergency department as the" life channel "for patients who are more in need. While serving patients, it is necessary to balance the pressure and cost of opening night clinics. Although it can divert the daily outpatient pressure of hospitals and meet the medical needs of office workers, students, and other groups, providing medical services at night is no less than that of daytime. Not only do doctors and nurses need to extend their working hours, but also positions such as inspection departments, pharmacies, logistics services, and manual registration and fee windows need to be followed up in a timely manner, Invisibly increasing the operating costs of medical institutions. So, how can hospitals balance various aspects while better serving patients
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