According to the website of the China Consumers Association, the China Consumers Association will carry out nationwide consumption supervision of "opposing compulsory attention to official account". The China Consumers Association said that parking fees, ordering meals, shopping... Nowadays, scanning code to pay instead of manual services has become a common practice, but this "efficient" and "fast" consumption method has brought troubles to many consumers because some places set up the situation of paying fees by paying attention to official account, being forced to authorize personal information, and frequently pushing advertisements on a daily basis. After scanning the code, consumers will often be harassed by a large number of irrelevant information such as advertisements and coupons sent by the official account, and may also face the risk of personal information disclosure and falling into consumption traps in the process of applying for various permissions. Article 26 of the Law of the China on the Protection of Consumers' Rights and Interests stipulates that "business operators shall not, by means of standard terms, notices, statements, shop notices, etc., make unfair and unreasonable provisions for consumers that exclude or restrict consumers' rights, mitigate or exempt business operators' responsibilities, and increase consumers' responsibilities, and shall not use standard terms to force transactions by means of technical means." Article 29 stipulates that: When collecting and using consumer personal information, operators shall follow the principles of legality, legitimacy, and necessity, clearly state the purpose, method, and scope of collecting and using information, and obtain the consent of consumers... "Article 12 of the" Regulations on the Management of Internet User Public Account Information Services "stipulates: "The public account information service platform should standardize the public account recommendation and subscription mechanism. Without the consent of Internet users, it should not in any way force or in disguised form force subscriptions to follow other users' public accounts." The China Consumers Association pointed out that in the The Internet Age, code scanning consumption continues to be popularized, and operators require consumers to follow the official account, and use the official account to place orders, settle accounts, and issue invoices, It can gain a large amount of reading and attention, and attract more attention and repeat visits from consumers through advertising and information push, enhancing user stickiness. But any business behavior of any enterprise must respect the wishes of consumers, safeguard their legitimate rights and interests, and uphold the bottom line of the law. The operator's behavior of paying attention to the official account or using mobile APP and applet as the premise for consumers to exercise their rights or enjoy services, and in the process of obtaining consumer personal information unrelated to services, has violated the provisions of the Consumer Rights Protection Law of the China and the Personal Information Protection Law of the Personal Information Protection Law of the People's Republic of China, and has infringed consumers' right to independent choice and fair trade, Consumers have the right to refuse and report. Local consumer associations such as the Beijing Consumer Association, Shanghai Consumer Rights Protection Committee, Jiangsu Provincial Consumer Rights Protection Committee, and Shenzhen Consumer Committee have spoken out on "scanning code for mandatory attention and use", calling on shopping malls, restaurants Businesses such as the parking lot do not force consumers to pay attention to the business official account and not excessively ask for consumers' personal information in the process of scanning code and paying fees. To protect consumers' right to independent choice, fair dealing, and personal rights
Edit：feiyi Responsible editor：Jia jia
Source：people.cn
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