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Economy

Five departments: Supervise online ride hailing platforms to implement requirements such as clear pricing

2023-04-27   

On the 26th, the reporter learned from the Ministry of Transport that in order to do a good job in the standardized management of ride hailing aggregation platforms, the General Office of the Ministry of Transport, the General Office of the Ministry of Industry and Information Technology, the General Office of the Ministry of Public Security, the General Office of the State Administration for Market Supervision and Administration, and the Secretariat of the State Internet Information Office have recently issued a notice on effectively doing a good job in the standardized management of ride hailing aggregation platforms. According to the notice, relevant departments in various regions should strengthen supervision and guidance on the operation behavior of ride hailing aggregation platforms. They are not allowed to access ride hailing platform companies that have not obtained ride hailing operation permits locally. Drivers and vehicles providing services should apply for corresponding ride hailing permits. The notice points out that the ride hailing aggregation platform should be urged to prominently display information such as the company name of the cooperative ride hailing platform, the name of the ride hailing app, the ride hailing business license, and complaint reporting methods on the APP and related websites. Urge the online ride hailing aggregation platform and cooperative online ride hailing platform companies to truthfully provide passengers with vehicle license plates and basic driver information, and promptly and properly handle inquiries and complaints from passengers and drivers. If a passenger suffers damage due to a safety responsibility accident and requests the ride hailing aggregation platform to bear the liability for compensation in advance, the ride hailing aggregation platform shall bear the relevant responsibility. The notice requires that online ride hailing aggregation platforms and cooperative ride hailing platform companies that engage in illegal and irregular activities should be publicly exposed. To supervise the implementation of requirements such as clear pricing, the ride hailing aggregation platform shall not interfere with the price behavior of ride hailing platform companies, and shall not directly participate in vehicle scheduling and driver management. The notice emphasizes that local transportation authorities should actively and regularly disclose the issuance of business licenses for local ride hailing platform companies. The ride hailing aggregation platform and cooperative ride hailing platform companies shall, in accordance with relevant regulations, transmit real-time operational information data related to ride hailing to the ride hailing supervision information exchange system. Strict data security protection and management should be implemented, and effective measures should be taken to prevent personal information leakage, damage, and loss of drivers, riders, and passengers. Industry insiders believe that ride hailing aggregation platforms do not directly assign drivers and vehicles, and do not participate in the pricing of ride hailing platforms. Therefore, the services provided by ride hailing aggregation platforms are only information services. The ride hailing platform directly uses vehicles and drivers, and provides passenger transportation services, and should bear the responsibility of the carrier. In recent years, online ride hailing aggregation platforms have developed rapidly, providing new choices for travel services. (New News Agency)

Edit:Hou Wenzhe Responsible editor:WeiZe

Source:XinhuaNet

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