Service upgrading of express industry in the "Double 11" examination
2022-11-01
As the "Double 11" campaign has been launched in each major e-commerce platform, the postal express industry will also usher in the annual business peak season. It is reported that this year's express business peak season starts in early November and ends before the Spring Festival in 2023. Expand pre-sale scale, deliver goods to your door on demand, upgrade price protection services, and promote green packaging... At present, major express enterprises are vigorously planning various measures to ensure service in peak seasons, and strive to bring consumers a more reassuring, faster and better delivery experience. Now is the time for a large number of yams to come into the market. In the yam field in Daquhe Village, Wenxian County, Henan Province, excavators dug earth ditches, and the express boys and workers at Zhongtong Henan Wenxian Branch were picking and sorting in order, stacking fresh yams with soil orderly. "From the National Day to the Double 11 and before the Spring Festival, it is the peak season for selling yams." Pan Songsong, the person in charge of Zhongtong's Henan Wenxian Branch, told the reporter that in order for the villagers to send out the yams at the first time, the branch directly drove the express truck into the field, and ensured the quality of yams in the form of special delivery and separate delivery, while ensuring that all the express yams were sent on the same day. It is estimated that during the "Double 11" this year, the business volume of Chinese yam express will exceed 50000 pieces per day. To ensure the efficiency of distribution, in addition to timely collection and delivery, it is also a key measure to move the goods to the nearest warehouse to consumers. According to Zhang Genyun, the person in charge of the warehousing business of JD Logistics, during the "Double 11" this year, JD Logistics helped to improve the warehouse delivery time efficiency, reduce costs and increase efficiency of merchants by relying on 90 warehousing transfer centers, 212 door-to-door picking cities, more than 20000 vehicle resources and 1000 boutique routes set up throughout the country. At that time, consumers in more than 200 cities will have the opportunity to experience the fastest "minute" receiving experience after paying the balance. The improvement of distribution efficiency is also inseparable from the digital and intelligent upgrading of the express industry. Before the promotion, Shentong's transfer hubs in Hebei Gu'an, Henan Zhengzhou, Shandong Jinan and other places were put into operation one after another. The planned capacity of Shentong's largest transfer center, Gu'an North China Transfer Center, exceeded 7 million orders, not only meeting the intelligent sorting of express packages in Beijing, but also radiating Tianjin and Hebei. The "Double 11" promotion security plan released by the rookie supply chain shows that it has taken corresponding measures from warehouse network, digital intelligence, products, operations, services, etc. In terms of protecting merchants, rookies will pre process 80% of pre-sale commodities to ensure timely delivery. At the same time, Cainiao has also cooperated with Tmall to reserve a warehouse of 4 million square meters, including an epidemic backup warehouse, to support businesses to open warehouses and settle in when needed. At the same time, Newbie's supply chain has also launched a batch of digital intelligent products, such as the upgraded "smart eye", which further expands the management dimension from provinces, cities, districts and streets to communities. While improving the consumption experience, consumers are also full of expectations for express delivery on demand. For a long time, the inability of express delivery to the door has been criticized by businesses and consumers. Especially during the e-commerce promotion, for consumers with high online shopping frequency, picking up items by themselves is really a great discount to the shopping experience. Previously, rookie C
Edit：Yi Bing Responsible editor：Wei Li Bin
Source：people.com.cn
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