"People's Court Online Service" Platform Litigation Service Achieves 24/7 Operation
2022-10-14
The litigation service of the "People's Court Online Service" platform realized all-weather operation. In 2021, the Supreme People's Court held a press conference on October 13 to introduce the effectiveness of the People's Court's smart court construction and answer questions from journalists. The reporter learned from the press conference that the "People's Court Online Service" platform, which covers four levels of courts, provides online services such as filing, hearing, and delivery, and litigation affairs can be handled on the palm 24/7 through the whole process. At the press conference of online auction commission saving of more than 60 billion yuan, Xu Jianfeng, director of the Supreme Law Information Center, introduced that since the 18th National Congress of the Communist Party of China, the national courts have promoted the deep integration of court work with modern science and technology, built a smart court information system that supports the national four level courts to "handle all business online, open all processes according to law, and provide all-round intelligent services", and innovated the dispute resolution and litigation service model, We promoted the high-quality development of trial execution, built a new model of Internet justice, and vigorously promoted the modernization of the trial system and trial capacity. In order to make judicial services within reach, the people's court has built a mediation platform to support the construction of a new pattern of online diversified dispute resolution. Xu Jianfeng introduced that the platform integrates the main channel functions, breaks down departmental, regional and hierarchical information barriers, builds a "court+" diversified dispute resolution system, widely gathers people's mediation, professional mediation, administrative mediation, grassroots cadres, grid members and other dispute resolution forces, promotes the establishment of a top-down, comprehensive and comprehensive "total to total" diversified dispute resolution mechanism, and provides the parties with menu based, intensive and one-stop dispute resolution services. A group of data shows the effectiveness of smart court construction: As of September 2022, the national four level courts, more than 90000 mediation organizations and more than 350000 mediators have entered the platform to provide online dispute resolution services for the parties. On average, tens of thousands of disputes are mediated on the platform every working day, so that a large number of conflicts and disputes can be prevented at the source and solved before litigation. The online auction turnover of courts across the country exceeded 2 trillion yuan, saving more than 60 billion yuan in commissions for the parties. China Open Trial Network has broadcast more than 20 million live trials, with more than 50 billion visits; The China Judicial Documents Network has published more than 130 million judicial documents, with more than 90 billion visits. In addition, the courts across the country have built an information-based litigation service hall to provide all-round litigation services such as filing, consultation and mediation for the litigants coming to the court, aiming to reduce the burden of public litigation. At the same time, the 12368 litigation service hotline was opened to provide the most convenient service for public litigation activities through telephone access, voice and SMS. On the basis of the construction of local courts, the Supreme Court further established the 12368 unified dispatching center of the national courts and the unified short message platform of the national courts, and realized the "No. 1" nationwide general office of 12368. More than 54 million documents were delivered online. "We have comprehensively promoted the online services of the people's courts and provided litigation services around the clock." Xu Jianfeng said, "The online R&D platform covers the 'People's Court Online Service' platform of the fourth level courts, providing online services such as filing, hearing, and delivery, so that people can handle litigation affairs in a whole process and around the clock
Edit：sishi Responsible editor：xingyong
Source：http://www.legaldaily.com.cn/index_article/content/
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