Promote the transformation from
2022-03-21
Rectification of the work style of window units Promote the transformation from "failure to achieve" to "success" "If you don't get things done here, if you encounter problems, you come here to reflect, and we'll help you solve them..." recently, a "can't get things done" reflection window was specially set up in a prominent position at the entrance of the hall on the first floor of Linzhou administrative service center, Henan Province. This is a measure taken by the city to strengthen the construction of work style, open up the "last meter" of serving the masses and enterprises and optimize the business environment. The Sixth Plenary Session of the 19th Central Commission for discipline inspection made arrangements for strengthening the construction of work style, requiring "continuous reinforcement of the dyke of the eight provisions of the Central Committee and unremitting rectification of corruption and unhealthy tendencies around the masses". Local discipline inspection commissions and supervision committees earnestly implemented the spirit of the sixth plenary session, started with optimizing the business environment, promoted window units such as local administrative service centers to set up "impossible" reflection windows, cracked the pain and difficult problems such as difficult access, ugly face and difficult things, dredged the "obstruction" and further improved the sense of gain and satisfaction of the masses and enterprises. It is reported that "failure to achieve success" refers to the failure of the staff to handle the application materials online or offline, or the failure of the masses to solve the problems in the government service center for many times. The "failure" reflects the establishment of the window, so that the people who do not work smoothly have a place to find and help, so as to ensure that there is an "exit" for difficulties and blocking points, and that the people do not run in vain and things are managed by others. Rigid system requirements and reasonable working mechanism are the powerful guarantee for the "failure" reflection window to play its role. Since its establishment, the reflection window of "no success" in Shenqiu County, Henan Province has established working systems such as work account, work order and supervision order to ensure that simple problems are handled immediately, general problems are rectified and fed back within 2 working days, and complex problems are fed back to the handling progress and reasons within 5 working days, and continue to track and supervise until they are completed. At the same time, collect relevant problems in time, carefully analyze the causes, coordinate and urge relevant departments to improve their work in time. Discipline inspection and supervision organs have strengthened supervision and inspection, effectively promoted the "failure" reflection window, and actively solved the reasonable demands of the masses. The Commission for Discipline Inspection and supervision of Honggutan District, Nanchang City, Jiangxi Province irregularly inspected the registration records of the "failure" reflection window in the district administrative service hall, and also paid attention to collecting clues of style problems such as buck passing, inaction, slow action and low efficiency, so that the "failure" reflection window can not only do things, but also "reflect things" and "supervise things". Since its establishment, the window has received 11 enterprises, and has supervised, followed up and urged to solve 11 problems. To ensure the transition from "impossible" to "successful" is inseparable from an effective supervision system. In addition to being attended by specially assigned personnel, some local "failure" reflection windows also open problem reflection channels such as complaint telephone, e-mail box and suggestion box, give full play to the advantages of coordination and communication of government service departments, and establish a "horizontal, vertical and internal and external" triple action mechanism, which not only accepts the relevant consultation and complaints of enterprise people in the government service hall, but also coordinates and urges the problem to be solved. In order to facilitate the supervision of the masses, some places have posted the QR code of supervision and reporting next to the "failure" reflection window, and the masses can scan and report at any time. Qingshan District, Baotou City, Inner Mongolia Autonomous Region has set up 379 "impossible" reflection windows and QR code supervision boards in the administrative hall, Street towns (communities, villages), relevant departments directly under the district and grass-roots (stations, teams and offices), and issued QR code supervision cards for optimizing the business environment to 118 enterprises. Liang, a citizen, went to the reflection window to scan the QR code to report the real name of two public officials due to his "failure" for many times. After verification by the discipline inspection and supervision commission of the District, the situation is true, and the relevant responsible persons are punished by Party discipline and government affairs. (outlook new era)
Edit：yuanxiaoyu Responsible editor：xiaoyu
Source：jjcb.ccdi.gov.cn
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