Open the "Inner Mongolia 12355 youth service desk" applet, Zhang hang (a pseudonym) opened the "psychological counseling" section, and wrote down his own question in the face of the listed 10 counseling types such as healthy psychology, emotional management and parent-child relationship: "Hello, I'm afraid of what to do with my parents". Jiao Liru, a psychological counseling expert on duty, logged in to the backstage, saw the message and immediately replied: "I'm a psychological consultant. Would you like to discuss the confusion with me? Where are you now? Are you safe?" Zhang hang, a middle school student, was afraid to go home for fear of being scolded by his mother because of his unsatisfactory test results. He went to Inner Mongolia 12355 youth service desk for help. "Leave a message whenever and wherever you want to consult.". In addition, teenagers can also make an appointment with their trusted experts for telephone consultation. The applet is an online extension of 12355 youth service desk in Inner Mongolia. In January this year, the Inner Mongolia Youth League district Party committee gathered the 12355 service hotline scattered in various league cities to build an inner Mongolia 12355 youth service desk. On November 23, the reporter of China Youth Daily · China Youth Network came to the office area of 12355 youth service desk in Inner Mongolia and saw that 9683 calls had been answered on the electronic screen. The total length of hotline service was 104436 minutes, with an average of 11 minutes per call. The 587 square meter service desk is divided into 13 functional areas such as family education room, psychological counseling room and adolescent education room, equipped with 115 psychological counseling experts and lawyers to provide all-weather public welfare services in terms of psychological counseling, legal rights protection, family education guidance and so on. The small program is more in line with the characteristics of teenagers' habit of chatting online, so that some teenagers who are afraid and unwilling to speak have a window to talk. Cao Jie, Minister of the rights and interests Department of the Inner Mongolia Youth League Committee, stressed that the anonymous messages sent by teenagers on small programs will be kept strictly confidential to protect the privacy of teenagers. This is also a vivid embodiment of implementing the spirit of the Sixth Plenary Session of the 19th CPC Central Committee. Cao Jie said that an important channel for the Communist Youth League organization to always maintain flesh and blood ties with the people and practice the people-centered development thought is to always pay attention to the thoughts, anxieties and hopes of young people, and become a force they can think of, find and rely on. Each hotline corresponds to a big or small problem. Some young people feel confused when they are squeezed out at work, some middle school students have conflicts with their parents due to learning pressure, and some teenagers call and say "this is their last call". When meeting teenagers who show extreme behavior, Jiao Liru must first find a way to keep talking and accompany them through the difficulties. This year, Jiao Liru and other psychological counseling experts have repeatedly answered the phone for several hours, saving 43 teenagers with extreme behavior. In case of an emergency that cannot be solved by telephone, Jiao Liru will also work with the police to save teenagers. In addition to the hotline service, after the new semester this year, the expert team of Inner Mongolia 12355 youth service desk also went to 25 schools and communities in Hohhot and carried out 122 lectures, covering more than 6000 students and parents. More and more teenagers know about Inner Mongolia 12355 youth service desk. Background data show that the call volume rose sharply in September, three times that in August. Cao Jie believes that the mental health problems of teenagers need to be highly valued by all sectors of society. The Inner Mongolia District Committee of the Communist Youth League has devoted a lot of energy, financial resources and manpower to develop the professional strength of adolescent mental health education, gradually improve the standardized procedures for serving adolescents and families in case practice, and establish and improve the linkage mechanism for rescuing adolescents in emergencies. She said: "we will deeply study the spirit of the Sixth Plenary Session of the 19th CPC Central Committee, educate people for the party, contact and serve young people well, constantly realize, safeguard and develop the fundamental interests of young people from small things, and contribute to the improvement of the socialization level of social governance." (outlook new era)
Edit：Yuanqi Tang Responsible editor：Xiao Yu
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